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Customer reviews

Rating 4.6 out of 5 stars with 2399 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,399 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    happy OOMA device owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is excellent but superb service is the value.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is working great for me. The sound quality is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Appreciation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of phone call is good. Would recommend this VoIP.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I've owned 2 different magic Jack's and there's no comparison. This is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low priced phone service and customer support is very responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone service, for CHEAP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in the process of cutting the cable to all products offered by my cable co...so home phone service is one of them, was recommended the OOMO phone service by a Best Buy associate. which easily hooks to router, take care of the setup app., And Bam!..off and running, you pay $4.09 a month for taxes, and im saving $20.00 a month, they are also offering a free OOMO CORDLESS PHONE now, so another win-win for me..

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Useful money saving home phone device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Vonage to OOMA and saves us about $40 / month. Quality and service are equivalent, in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it promises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooma is an excellent product. Switch was seamless and works like the old landline without all the charges.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Great landline replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first with a VOIP device, but it did exceed expecatations in call quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who needs to pay $$$ for a house phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gadget, I only purchased the box and used a cordless handset that came with two others. I have one cordless phone in my room, one in the loft and one in the kitchen. I only pay $4.xx/monthly for the service and the rest is history. My connection is great and there is absolutely no difference in the service except for the price....winning!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    saves money no phone charges local or long distan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves you plenty of money from local or long distance phone charges

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    very good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up used other model OOMA for ten years . Very good voice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    What a great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to have a home phone again. Voice is crystal clear and have had no issues with service. So happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were using basic talk for a few years, but always being told the person couldn't understand us. After reading good reviews that Ooma had a way to have excellent voice clarity, we decided to give it a try. I haven't had one complaint since then, from anyone on the other end of the line. It is a higher upfront cost, but it will pay for it self after several months, and no more frustration! Works for VOIP whole house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As promised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it is truly a free home phone service. You must have internet and activate it through a mobile phone or tablet app too. It took some time to set up and at first I thought it was not working, but it was because it takes 15 minutes to go online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and easy to set up. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for great service, great option for phone service, easy to install and use !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Great Telephone, Savings Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Telephone, Savings Device, instead a Normal Telephone System! As long as you hasve Cable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Under 7 dollars for landline

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No change in fee, service, and takes messages. Easy system and hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Home Telephone Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy set up. Old phone number ported in 5 days. Excellent overall.

    I would recommend this to a friend