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Customer reviews

Rating 4.6 out of 5 stars with 2399 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the great call quality and ease of use of the Telo Internet Home Phone Service. Many appreciate the low cost, overall reliable performance, and simple setup. While the service offers a lot of features, some customers find the porting process to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,399 reviews
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    great voice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best voice quality than anything we have used before. works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great and cheap home phone service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Great call clarity. Many free features. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great call quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was very easy. I will be canceling my landline. I tried the product for a few months before cancelling my landline.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone service was fine, until it wasn't

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up with Ooma phone service about a year and half ago and for the most part the service was fine. However, I ran into an issue where I was getting dial tone, the phone was dialing, but the call remained silent. At first I chalked it up to the place I was calling was either closed or having issues. The next day, I tried calling and ran into the same issue. I even tried calling my own cell phone, but it didn't ring either. I was able to fix the issue by power-cycling the phone adapter (It takes several minutes) and so far it is working fine. However, there was no indication lights that showed there was an issue and when I logged into my account page, it showed that there were indeed calls placed. Ultimately I decided to cancel Ooma's service and sign up with AT&T's VOIP service since I mainly use this service for backup and emergency needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Nice and clear voice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working really well and cost effective. Transition was smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Works perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I eliminated my home phone and got this! I couldn’t be happier! Crystal clear phone line.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great alternative to traditional phone company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and porting process was quicker than advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Ooma works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. Excellent sound quality. Works seamlessly with cordless phones. No downsides.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Alternative to Using the Phone/Cable Company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an extra line for my home office and it has worked flawlessly! Definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OOMA

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for a while now. Works as it should with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We having been using it for about 2 weeks with no issues yet. Easy setup and works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So So

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Occasionally the person your speaking with cannot hear you even though you can still hear them. Then you must hang up and call back to resolve the problem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Only pay taxes for the service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an old ooma for a very long time. Still working until ooma upgrade their system. I have no choice but to buy a new one. I returned this oioma because I found a better version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great. There are monthly fees but way less expensive than those of other carriers and better dependability. One down fall is that it does not connect to 911 the same as a landline phone. It is through a different call center that must redirect you, so anyone staying at your house will need to be made aware in case of an emergency.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never heard of this before getting a new job that required a land line. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for my mother since cable went ridiculous in price so WiFi calling less then 5.00 bucks a month

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    pauls

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great deal of savings with this product & easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, calls for less than $5.00 month.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't use home phone a lot, saving about $25/ mo on service. Clear sound, works as promoted.

    I would recommend this to a friend
  • Pros mentioned:
    Cost

    Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as I was told. You have to pay monthly for taxes, but that is all. It's saving me $30 a month in landline phone bill!

    I would recommend this to a friend