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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 242 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the excellent cleaning performance and ease of use of the iO Series 5 Rechargeable Electric Toothbrush. Many appreciate the long battery life, pressure sensor, and timer features. The app is also seen as a nice addition. A minor concern is the lack of a cap for the brush head.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 242 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy with my old model and this one is even better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The ease of use is average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it primary job well, which is brushing! A little difficult to use the features as there is no way of checking the battery at will, which is annoying

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for traveling places. Now I can have the use of an electric toothbrush when I’m away on vacation. It’s so much better for my teeth and gums instead of using a traditional toothbrush.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Oral B gone wrong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed after getting this product as the device's charger attachment broke off the device. I took it back to the store to replace it with the same item. It happened again! This is the IO5 series. I was looking forward to using it but the above happened. After the second time I bought another brand.i have to set it up. It is a Sonicate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped charging 10 months in.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really enjoying this brush until it completely stopped charging and will not turn on. I haven't even had it a year. Buyer beware, there's no warranty or safety protections for you and you'll just have to buy another if it stops working. Sad, I've been with Oral B forever and will now switch to Phillips I guess.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working for me - Led to gingivitis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This electronic toothbrush just did not work for me. It caused gingivitis to my teeth. Imagine investing so heavily in a toothbrush to improve oral health only to get far far much worse oral health. I returned to my non-electronic toothbrush and I am quickly regaining my oral health.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pressure sensor

    Rated 5 out of 5 stars

    yeah yo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!, my old one finally gave, purchased and it seems to be better. Tells you when ur brushing to hard on the teeth.

    I would recommend this to a friend
  • Cons mentioned:
    Brush head

    Rated 5 out of 5 stars

    Electric toothbrush

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality but it didn't use my old heads..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry I bought it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought iO 5, first one would only hold a charge for about 15-18 minutes of brushing. Went through company and they told me to exchange it. Took it back to Best Buy, but the replacement toothbrush would only brush in one of five modes. Taking this one back and getting another Phillips sonicare, never had any problems with sonicare that I had for 10 years until it broke, not sure why I switched.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Oral B toothbrush

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app really helps you brush / clean your teeth effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dental hygiene.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt sure I would like it, but after using it I love this toothbrush. I really like that it indicates if I am using too much or too little pressure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a OralB toothbrush and I decided to upgrade to the iOS series and uts amazing. Highly recommend and nice carrying case for travel. Great value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me a headache each time I use it. I’ve gone back to traditional hand tooth brush .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works extremly well, would highly recomend picking one up for yourself or as a give to a loved one,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended By My Dentist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teeth feel like I just had a dental tool used on them. This thing really works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dental cleansing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works great, Thankfully, on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toothbrush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on the Black Friday sale, happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad toothbrush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this toothbrush was a mistake. It would not recarge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Oral B

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teeth feels so clean just like you left the dental office.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great toothbrush, better to me than sonicare. Features are a nice add on. Cleans closer to the gums better imo. Less plaque to no plaque compared to sonicare with my brushing technique

    I would recommend this to a friend
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