Customer Ratings & Reviews

Great toothbrush with useful additional features included.

The toothbrush is really great and does a great job.

The FlossAction did not work for me. I still have to floss after brushing. The SmartGuide is useless. It tells me to go to the next area of my mouth before I am done with the current area.

I purchased this after having a Sonicare I do not believe this cleaned my teeth as well as the Sonicare brush. The Oral-B system is just an alright toothbrush

This toothbrush does a superb job cleaning teeth! Leaves your teeth with that smooth, just had my teeth cleaned by the dentist, feeling. It does such a better job at cleaning than a manual brush, that it's in a whole different league. Now that I'm using the BraunI can't believe I waited so long to purchase an electric toothbrush! The timer and different brushing modes work very well.

Excellent toothbrush for removing plaque and maintaining healthy teeth.

Was well worth the price. Cleans teeth better then a regular toothbrush by far.

Top product and cleans better then any other toothbrush.

My wife been using it since 2015. We just buy the heads from Amazon.

I wanted the Oral B to be my new tech gadget that will solve an annoying problem with my Sonicare toothbrush. The Sonicare toothbrush signals quadrant changes every 30 seconds with a very short, almost imperceptible interruption of power. Why they did not signal with a clear duration of interruption of power is beyond me. So I bought the Oral B which has a Smart Guide which shows the time and that will obviously tell me when to change quadrants. Issue #1 incomplete documentation: I looked online to find out what battery the Smart guide used and there was no mention of it in the manual. No mention of it in the packing list. I wanted to know if I could use the rechargeable AA batteries I have but I did not find that out until I opened the box. Yes, there were two AA batteries in the box and yes, after the batteries died, I could use my rechargeable batteries. Small matter but an indicator of things to come. Issue #2 wall mount removal from Smart Guide: I could not believe how hard it was to remove the wall mount from the Smart Guide. I am 67 years old and pretty strong but it took me a while. Why the tight fit? Bad first impression. Issue #3 battery cover removal: I could not believe that after struggling to get the wall mount off, now I had to struggle to get the battery cover off. Bad second impression. Issue #4 mode selection: The toothbrush defaults to the two minute cleaning but if you want a three minute cleaning you have to change the mode after you have the toothbrush in your mouth and after it is turned on. A few times the change did not take. Why not select a mode and have it latched prior to turning it on? As an engineer, I know why they did that. Easier and cheaper design for Braun but unfortunately lousy user interface. Strike 3. Issue #5 toothbrush feel: when I brush, I feel like I have a block of wood in my mouth. It does not feel like a brush on the teeth and gum surfaces. Issue #6 turning off: the toothbrush does not turn itself off???. Even after you finished the four quadrants, it keeps on going with a fifth star and then more. Why???? In summary I am very disappointed with the Oral B 5000. Where is the vaunted German engineering? They took short cuts with the design and messed up the user experience. This Oral B toothbrush is going back to the store. I will keep my Sonicare.