Customer Ratings & Reviews

They were awesome, took care of 2 laptops, one remotely, and one in person, and i could've be more happy with there service

The agents were very knowledgeable and helpful. I appreciate their patience and efforts to resolve my concerns. Thank you.

Two attempts at online remote service both end with frustration and failure at fixing the problems I ask help with. I pay good money for this service and I don't feel that I should have to wait while my agent is helping others or just not paying attention to my comments. I will look into alternate service that treats its customers with more attention.

I like that i can still get an older model laptop serviced. Either remotely or in store. I was able to chat with someone who made my appointment and i didnt have to call or be transfered on hold to get it done. They were quick and it was great customer service.

In addition to my other issues, I had a bitlocker issue with one drive. He didn't fix it, and when I mentioned it to him, he couldn't get away fast enough. And his accent was so thick I could barely understand him.

My computer is working mildly faster than it was, but still not like new. I was unfortunately double billed for the service (charged twice!) and have been working with their customer service to get the second charge refunded. I was transferred 5-6 times only for them to claim that they only billed me once. I have a credit card statement that shows otherwise. Be prepared to dispute charges with your credit card carrier.

Great Job very nice and patient. explained things so I could understand

Online service was not helpful. The store service was really busy but they were able to help me.

Resolved issue in a timely manner.....,....... ..

great help from the geek squad. the problem was taken care of in a short period of time.

The guy was able to help me get my volume working again. He did a great job.

Friendly contact..diagnosis was correct and handled in a timely manner

Called for help with Ethernet cap on computer, they suggested a tune up will fix the issue. After hours of them trying nothing was fixed called for a refund and no refund was issued after being transferred multiple times. Will not use this service again

Everything was good. He pointed me in the right direction for assistance with a faulty keyboard

Excellent service. Everything was completed in a timely and professional manner. It could not have been done better!

Technician that helped me was very friendly and knowledgeable and did a great job of repairing the glitch with my laptop.

Was great would recommend to my friends so professional

The agent was clear and efficient. He also gave me some good information on lingering questions I had

Agent and process was awesome. Very knowledgable and through. Great investment.

This is a complete scam. Do not waste your money and time.