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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2720 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Commuter Series Case's protective qualities, noting its ability to safeguard their iPhones from drops and impacts. The case's fit and ease of use are also frequently praised, along with its lightweight design. While some find the case a bit bulky, many appreciate the balance between protection and slim profile.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,720 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Very good case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I feel like my phone is very safe and protected. It has a rubbery inner shell with a hard molded outer shell. My only gripe is the inner shell seems to be stretching or loosening up as time goes by over where the charging cable plugs in. Luckily the outer shell is helping it stay closed. It is only a matter of time before I will need to contact OtterBox about this. They are a great company and stand behind their products.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protects my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Otter box for my new phone. It's lighter and less bulky than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had same case for iphone4. Old case cracked at charging dock but warranty made easy replacement. Company seems to stand by product so I went with them again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Cracked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size, it's not too bulky like some Otter cases. This is still suppose to be durable, and I had to exchange it. It cracked about 2 weeks after I purchased it. This isn't good for Otter, which is suppose to be "indestructible". I was very disappointed, but Best Buy allowed an exchange with my receipt. I am hoping it cracked due to production.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection, Weight

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I paid for it, the product is good. Basic, good protection with no frills

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox continues to be the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying Otterbox cases for all my Apple products for many years because they work. Great design and fit and all it takes is a few accidental drops to realize you made the best decision ever to buy it for your iPhone or iPad. Otterbox has carefully designed each case to protect and it does that without question.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good basic cover for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic cover for Apple I-phone protection and the price was very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Inexpensive and good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my iPhone safe.. Easy to put on and protects from drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Grip

    Rated 3 out of 5 stars

    Good Case but a bit "Slippery"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Speck cases for the past couple of phones. I got this one upon the recommendation of my daughter. It's a good case but is a bit slippery compared to the more grippy Speck cases I am used to. I almost dropped it a couple of times initially. I have since gotten used to how slippery it is and it doesn't seem to be as much of a problem now

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case, fits perfect. Best protection for my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Screen protector

    Rated 3 out of 5 stars

    Sturdy Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an Otter Box, so you know it is a strong, sturdy case. It has a nice, solid feel to it, while not being too bulky. However, the film to cover the screen is flimsy and didn't go on very cleanly. There are bubbles and wrinkles, etc. I know, you are thinking operator error, but it is not a good screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Nice case but get's dirty quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the thicker versions of the otter box, this one is thinner therefore easier to use. It is very durable and a nice case. However I bought one that was white underneath, error on my part, so it was dirty within a day. Also, the screen protector it comes with is very cheap and no matter how you put it on the edges do not stick appropriately.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Protects IPhone Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handles and get in/out of yiur pocket. Best protection for the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my teenage son because I was tired of him cracking and breaking his phones. This has really held up and I couldn't be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has an iPhone 5S and didn't want a bulky case for it. He preferred almost no case at the beginning, but realized that his Zagg screen cover was not enough anymore. The Otterbox Commuter case provided him a low profile case with lots of protection. It didn't interfere at all with the Zagg cover. This case will make both parents and teenagers happy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful case. Fun colors. Very protective. Not as bulky as other otter boxes

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job of providing protection without being insanely bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky, but a lot of protection and even comes with a screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otter Box iPhone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case, not bulky and it actually does protect the phone from drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    expensive, but worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good protection to the iphone SE without too much extra weight and bulk.

    I would recommend this to a friend