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Customer reviews

Rating 4.5 out of 5 stars with 2720 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Commuter Series Case's protective qualities, noting its ability to safeguard their iPhones from drops and impacts. The case's fit and ease of use are also frequently praised, along with its lightweight design. While some find the case a bit bulky, many appreciate the balance between protection and slim profile.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,720 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box provides excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my iPhone at least daily. Many times from a full standing position. On concrete, in parking lots, etc. the otter box is not a bulky case but it definitely provides protection against scratches and cracked screen. My phone still looks like new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 13 year olds phone after we’ve replaced a few phones due to damage. He is rough on his phone but since buying this and placing it on his phone we have been happy not to have to buy anymore phones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 3 out of 5 stars

    Good case, too expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits snug. Appears to have good protection but I feel that the price for this case was a little on the expensive side being as though the iPhone 5SE isn’t exactly a newly released phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Nazrac,

      We're so glad to hear that the Commuter series has you covered in terms of snug protection, and we apologize that you're feeling a little skeptical about the price point! We put extensive resources into the development of our products to ensure that they provide the best device protection possible, and we are confident that this case should prove its worth time and time again. If you have any other OtterBox questions or comments, please feel free to take them to our friendly representatives at 1-855-688-7269, and they'll do what they can to help!

      Warmly,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As other otter box products, this works great! Only the defender is better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several of these over the years. Work great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good holder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this holder for my iPhone after trying others that would not work. Good holder.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box is the best phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy any other case. I've had the same case since I bought mine 2 years ago. Protection is great. I bought this one for my son's phone. He takes his off a lot, so the last one he had for 2 years started to wear quite a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for myself after buying them in the past for my daughters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure and light weight case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the case. It is secure, solid and light weight case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy.never flimsy.not cheaply made. Highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good iPhone SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case and screen protector is adequate for iPhone SE. Initially it is hard to get the cover fit on to the phone due to the design. It is hard to press the power on button after getting the phone into the case. I am giving 3 stars due to the difficulty to switch on the phone after putting the cover.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Kris,

      Our apologies that the installation for the iPhone 5/5S/SE Commuter proved to be a little tricky! Occasionally, the side buttons on new cases can be a little inflexible at first, but they do tend to eventually relax. Accessing that power button should become easier with time and consistent use.

      If you ever find yourself in a situation where the case needs to be installed again, please feel free to take advantage of our installation video (link below). This should offer a straightforward method of applying the product. If you have any additional questions, please feel free to call our Otter experts at 1-855-688-7269, and they'll gladly help out!

      https://www.youtube.com/watch?v=ZL8Ixz3tBME

      Happy Holidays,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great case, durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard durable yet smooth and a nice drop resistance of a few feet up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say that this is a great option vs the water tight overpriced options at verizon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped phone twice after purchasing and no damage at all

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Outstanding protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice protective case by otterbox that also has a small footprint which is nice. Easy to install and provides protection for everything minus the screen. However a glass screen protector takes care of that issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits nice and appears to be well made. It is a replacement for a case that broke and I like the way it goes together. It is different than the one I had and shouldn’t break like the last one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the otter box products. Durable and great quality for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Case with Few Flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, sturdy, shockproof phone protector. Utilitarian in its looks, it ticks all the (Otter) boxes of things you're looking for in a case. Having used it for fours weeks I can honestly say it has saved my iPhone from being damaged numerous times. There are two things I like less: 1. You've really got to press down on the top on/off button for it to work. Reading other reviews, you'll notice this is a common complaint. 2. The rubber flaps keeping the headphone jack and lightning cable opening free from dust and lint are great but... they're a bit of a pain to open. Once you try to plug in your earbuds or a cable, these flaps are in the way. Otherwise, I feel my phone is quite safe in this commuter case, and I'll probably use it for many years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits on my phone and makes it feel better about a distressing world

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used otterbox for all my iphones and have been very pleased with the products.

    I would recommend this to a friend