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Customer reviews

Rating 4.5 out of 5 stars with 2720 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Commuter Series Case's protective qualities, noting its ability to safeguard their iPhones from drops and impacts. The case's fit and ease of use are also frequently praised, along with its lightweight design. While some find the case a bit bulky, many appreciate the balance between protection and slim profile.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,720 reviews
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    fits I-phone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too many people have the iPhone 5 anymore so we were happy to find this one. Fits phone. But the screen protector is easy to mis-handle. It got stuck to itself so we ended up not being able to use it. Have to go buy a separate one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at a great price for my 10 year old and she can damage anything at all, but not this! It's slim, not bulky at all, but protects ever aspect of the phone! Love it! Would definitely recommend to anyone. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. I would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power feed cover doesnot stay shut. Good thing I do notneed the"water proof" fEature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, the Otterbox product continues to be a quality purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a grandson and he is very happy with it.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone case 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. No problems. It was for IPhone 6. I hope it works with 6 plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy for affordable price and price match!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Lightweight and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Otterbox before and will continue to use. The design is ultra protective and keeps your phone in great shape even after multiple drops. I know lots of people hard on there phone that use Otterbox hasn't failed us yet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to deal with too many broken screens on my phone due to inferior cases in the past. I bought this one on recommendations from others and have already found that it offers much better protection from falls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good iPhone case.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box- commuter series case for Apple iphone 5,5s and SE(1st generation) black. I got this one for my SE. It looks good. Easy to install. Like and recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, great product from Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case...fully expect it to perform as my other cases have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little more than I wanted to spend, but it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with commuter series cause of the hard plastic on outside, this keeps it from snagging on pockets when retrieving phone, it's also slim compared to the defender, may not be as protective as defender but I feel it does it's job well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm confident of the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Otterbox Commuter series case for my new iPhone 5S. I was used to the Otterbox Defender case which I had for my iPhone 4, and there are, obviously, differences in the two. I like the fact that now that I have a more streamlined phone in the iPhone 5S, I have a more streamlined case to compliment it. But I have noticed that the Commuter case is harder for me to hold on to since the outer shell comprises most of the "sides" and it's not the rubbery silicone texture that I was used to with the Defender case. Also, while I feel like my "lay in place and forget it" screen protector keeps more dust off the screen than the permanent "all in one" screen protector on the Defender series, I feel like my keyboard isn't as responsive, so that's a trade-off. I do believe that Otterbox is the best protection out there for smartphones, and will continue to buy them for any phone I have.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Amazing until it cracked under hardly any impact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my case for a month or two until I noticed a crack on the bottom of my case. I hardly ever drop my phone and I never noticed it then. I contacted otterbox and they are sending a replacement. Great warranty on these cases! Overall this is a fantastic case.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Works like it is supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen protector is not the top of the line GLASS and the Rubber FLAP protector for the lightening connection is somewhat annoying. However the Screen Protector is easily replaced, and for drops the box is the best for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xcellect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had phony otterbox's in the past but this is not one of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good case, but eventually the "flap" that covers the charging port gets lose and won't stay shut. (This is new for a current phone, so it still works good, but the one for my old phone lost its ability to stay closed)

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Judiblue,

      We appreciate your feedback! We are sorry that the charge port cover on your previous Commuter case became loose over time. We understand why this is not ideal and we wish that you would have reached out to us for a warranty replacement.

      If you ever need assistance with an OtterBox product please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works well. Only problem is that it doesn't fit with my dock to charge.

    I would recommend this to a friend