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Customer Ratings & Reviews

Your price for this item is $46.99
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The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 4389 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Defender Series Case's protection, fit, and ease of use. Many appreciate its color options and design, along with the overall quality and price. However, some find the case bulky and heavy. Concerns were also raised regarding the screen protector and lack of water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 4,388 reviews
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    My fault

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all let me state that there is nothing wrong with the item. I should have paid closer attention to a Best Buy Representative when he explained a problem to me. If you used a separately applied purchased screen protector and place your phone 7 into this Otterbox there is a clearance problem along the edges of the cover due to there not being enough clearance. The combination of the applied screen cover and the integrated cover in the Otterbox causes the iPhone to sense that there is pressure along the edges and get confused about what is going on and basically not work correctly. Best Buy refunded the item without problems and were very helpful about finding a different type of protection device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    just right for a teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 12 year old loses, breaks, wets, or damages all her things. i bought this because it looks and feels sturdy. so far, so good. my daughter loves the color and i love the protection this case provides.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Strong case for a new IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox case was put on by the Best Buy associate so didn't have to figure it out. It fit the new IPhone perfectly and has protected the phone from its normal bumps and drops without any damage.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Otter box years ago for my wife and while it offer awesome protection it was a nightmare to put on the phone. This time it was not even close to as difficult. Protection and fit are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good Case, But a Little Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case to protect my iPhone. I am 5'2 and the case was a little bulky to carry in my pocket at times. Unfortunately the protective area around the camera broke within the first week of having it, which is not supposed to happen with these cases. Best Buy was great though and allowed me to exchange the damaged product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Case protects greatly against drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was easy to assemble over my phone. At first I had small problems with key strokes when texting over the plastic but it eventually got better. I have dropped my phone (w/case on) at least 4 times (floor and ground) and I'm pleased to say that my phone is still good as new. I love the added bumper protection around my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 years and probably 10 phone repairs/replacements I convinced my wife to use a otterbox- this is the longest she’s been without a repair, and I’ve witnessed some nasty drops. Worth every penny, plus Best Buy folks looked it up online and matched a price- I didn’t ask for that customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Item as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a phone case to protect her phone from scratches. She liked the color of this case, it fit perfectly, and it protects the phone and the screen. I highly recommend this style of case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone case. Durable and extremely durable and protects the phone adequately. The case is comfortable to hold and adds additional bulk to the phone which fits better in the hand of a man.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case for my Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older Iphone which was in bad shape. Just purchased a new Iphone and definitely wanted a good case for it. Heard good things about Otterbox cases so I bought one. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really likes this case. It is easy to still use the phone and we both feel it is adequately protected. Otterbox always makes quality products and we enjoy the variety of colors they carry!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Super cute case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say this case is super cute and it really protect my new phone. Also the Best Buy online ordering program is so easy to use and still get the items in the same day if it's in store.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    great cover for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the phone cover - strong as anything. I love the great turquoise color - I can find it quickly if I put it down and also not get it confused with my husband's black phone. I like the material it is made of, it doesn't slide off things, and I often put it on my leg if I am reading, it doesn't slide. Nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great for any situation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using otter box for years and I won't buy anything else. They are great if you drop your phone a lot. This model is not waterproof but I've had it out in the rain and have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great, Sturdy Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife since she tends to drop and break her phones quite often. This is a better investment than paying for insurance, especially since we were able to get it at 50% of its normal price. Only downside is that it is a bit bulky, but cannot complain that much for the superior protection it provides.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case for your Iphone...it is less expensive than the competing brand and just as good and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Wonderful to keep Iphone nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is hard on his phones and I will not let him buy any other Iphone case! The previous versions have really held up. As with all other cases the screen is the most succeptable to breakage.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Best Case Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the best case ever made for the Iphone. Definitely the most protective case. My wife loves the colors and knows that her phone will remain scratch free and safe inside the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure I'd like switching from a Lifeproof to an Otterbox, but when selecting the color of my case ended up forcing my decision, because I didn't like the colors available in Lifeproof, I chose Otterbox. I get nervous having otterbox around water, but otherwise it's proven dependable and I've grown to really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Can't go wrong with Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the best protection for a smartphone in my opinion. There are prettier ones out there but some of them are too slick and you can drop it easily. The Otterbox is chunky and easy to grip. It comes with its own screen protection which is also a plus. I have had other products but always go back to this brand.

    I would recommend this to a friend