Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $46.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 4389 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Defender Series Case's protection, fit, and ease of use. Many appreciate its color options and design, along with the overall quality and price. However, some find the case bulky and heavy. Concerns were also raised regarding the screen protector and lack of water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,388 reviews
  • Rated 5 out of 5 stars

    Good Phone Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this otter box. I initially bought one of the thinner otter box cases and used the screenshield. It was a waste of money because the screen shield came off. The otter box defense is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    A Solid Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a solid choice for anyone who wants to keep their phone in great condition! Always dependable and not too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item keeps phone like new and protected it from drops

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my new iPhone but it does let in dust between the clear plastic front and phone. Also the plastic screen protector gets scratched easy and dulls. I cut the plastic out and installed Zagg glass instead. Looks much better

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Super safe case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is far superior to any other. I dropped my phone multiple times a week and this car keeps it safe and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable, Reliable, and Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone and tablet a lot, seriously A LOT. I have had Otter boxes on all of my last 3 phones and they have saved me hundreds probably. The impact from hitting concrete is absorbed and I haven't cracked or broken a screen since putting my handhelds in otter boxes. Great product FANTASTIC warranty, great company to buy from.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use and protects the phone very well against dust, rain and drops from 2ft (personal experience)

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Sturdy and pretty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protective case is very functional and pretty. The phone is large but the pink and lavender case make it feminine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice color, good quality and protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like otterboxes. the screen protection seems to be for dust and scratches only, but for the price it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty with built in screen protector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two pieces, I like that it has the screen protector and is snug on the phone. The camera isn't effected by the case like some off brand cases. What I don't like is the plastic piece only had cushion where the phone lies but not the corners so I'm concerned when I drop my phone that the plastic corner could indent or scratch into the phone even though it's snug. I had the defender case for my sony Xperia and I had it for over a year. Quality product, just a little expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Disappointed, but hopeful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After putting $900+ into a cell phone, I wanted to be sure it had the best protection possible. I have had an Otter Box in the past and it saved my phone multiple times and left it looking like new after 5 years! Much to my dismay, after shelling out $60 for a new one, I find it doesn't have any screen protection! I had to purchase a screen protector for an additional $50!!! I did it, in hopes of keeping this new phone as safe as possible but I felt scammed as I did it. With the new technology (curved screen) I think Otter Box should include a screen protector for their pricey product. Hoping for the best!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Divamom0122,

      We apologize about any confusion surrounding our Defender case for the iPhone 7. We are also perplexed as to what is going on, especially since our iPhone 7 Defender cases actually should include a built-in screen protector. Additionally, to our knowledge, the iPhone 7 does not have a curved screen, so our traditional design for the Defender case actually should work perfectly. We would love to help solve this mystery, so please feel welcome to call our detective Otters at 1-855-688-7269, and they'll start the investigation!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great quality case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well constructed. I have dropped my new iPhone several times to find that the case was worth the cost. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone case I have ever purchased. My friend had this same one for his iPhone 5 and kept urging me to get one, but I didn't want to spend $50 for a case. I now realize it is worth every penny. We worked in a rough environment and there were plenty of times he would accidentally drop it and the phone was never hurt. Even better was in store it was marked as $49.99, but on the website it is $42.99. Bestbuy stood behind their price match guarantee and there was no hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Strong and durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th defender otterbox it has a slimmer design with all th protection. We have small kids so accidents happen

    I would recommend this to a friend
  • Pros mentioned:
    Color, Fit

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cases color was perfect and it also fit my iPhone 7 great. This case came in handy because I always drop my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best phone protection case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone case. Although a little bulky I prefer this case over the others. More protection around the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great phone protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, dropped plenty of times, with no damage. Pushed out plastic screen and used with tempered glass shield!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Great color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case I like the color instead of the standard black. Dropped my phone many times and this case did its job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Quality Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my daughter. It's a little bulky, but keeps the phone safe. A few drops so far and no damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone and at a great price

    I would recommend this to a friend