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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,997 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box brand really provides a lot of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox literally saves every phone I have owned...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone almost every day and it protects it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another awesome product from otter box works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case as usual, can't go wrong with these ones

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection for your phone from cracked screen

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking case not bulky like more on the cases

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure case, great protection for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits the Samsung Galaxy Note 8 perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice upscale case for a great price..love it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, durable case !! My husband uses it for work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Otter Box, however it does not have the screen protection I am used to with the defender series. You'll still have to purchase tempted glass, I recommend the Zagg. It works perfectly with the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality even has front screen protection!!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Screen protector

    Rated 4 out of 5 stars

    Otter box has changed a bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oteer Box is always my go to for phone cases and with this being the defender series I was surprised that the screen protector was no longer included with the case. Case is not as bulky as the older versions and I was happy they had some different colors to chose from for the Note 8.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has saved the new phone 3 times already.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case out there, best protection for my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Very sturdy, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Defender case at Best Buy for my Note 8. Seems very sturdy and adds the necessary weight and stick-to-it-ness so my phone doesn't slide out of my pocket unknowingly. Only complaint is that it doesn't seem to work well with the Samsung wireless fast charger. This would have been a deal breaker had I known this ahead of time.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there deafman,

      We're so happy to see that the Defender is keeping your Galaxy Note 8 from sliding out of any pockets! We apologize about any inconvenience concerning the wireless charging capabilities. From our testing, we deduced that the Defender case is compatible with all flat wireless charging configurations. If you have the wireless charging stand in a horizontal configuration and you're still having issues, we would love to help troubleshoot the problem! Feel free to contact our support team at 1-855-688-7269, and they'll be happy to take a look.

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    4th phone, 4th OtterBox case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing a $1000 phone there is no other case to consider. I feel confident my OtterBox case will protect my phone. This is based on others' reviews before I bought mine. I have not dropped or damaged the phone, so I can't relate my own experience there. But I can say that my OtterBox case is easy to put on and take off. I am not impressed by the screenless design. After paying $60 for this case you have to buy a separate screen protector. I don't understand why Otterbox would split these two products up. Other screen covers will not reach the top of the phone. This means as you swipe down to access the notifications etc. you will be scraping the top edge of that screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Nice OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Otterbox Defender for sure. Love the absence of the clear plastic over the screen (used a glass one). Great fit, not too bulky, most importantly it provides excellent protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Best cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Otterbox for my note . The only thing I am missing is the attached screen protector that is usually built in to them. But I still give it 5 stars for protection .

    I would recommend this to a friend