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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,997 reviews
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Fits perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the Note 8 perfectly. With the clip, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great protection for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is sturdy and provides a secure grip. The protection it provides the phone is the best that I have been able to find. A good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this case, I would have been out of a phone. It had saved my note8 from cracks and scratches on so many occasions. Only problem i have with the case is the cosmetics. I would rather prefer the inner case to be lime green over white.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protective cover for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good protective cover for your phone. Go buy

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Its otterbox. Nuff said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always a good investment to protect your phone with an Otterbox case. Perfect fit and good grip while holding your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is real nice and protects my phone ......

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Does the job - smaller than previous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my note 8 - the ones for the previous notes were more bulky and felt safer but this one is good and does the job

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great case for your galaxy note8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen protector would have made this a better buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product it has sustained durability for my galaxy not 8 and protects every nic and crany around my device also it’s shock absorbment very good quality product indeed I highly recommend to other users of the android family

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case to protect ur phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case with dual protection. Get this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switched back to Android and went with the Note *....this case popped up as an ad on....works great, easy to put on and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used Otterbox on my mobile devices. I'm a courier so my phone stays in my shorts pocket. A few times while climbing stairs my phone fell out. Luckily, not a scratch. I'm a huge fan of Otterbox. Won't buy anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for those who work outside of have kids who like to drop your things. *does not include screen protection like previous cases do *

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Cases Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every phone I have purchased over the past several years has lived in an otter box. These cases are awesome. I have dropped my phones from several places and ha've never had one break. You couldn't convince me to try another brand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second otterbox phone case that I've purchased for a phone. The last one I purchased almost 3 years ago and never had a problem with my phone being damaged, no matter how many times I dropped it or smacked it into things in my pocket. I was pretty brutal with it at work as well, and after removing the case, that I partnered with the glass screen protector, I noticed that my phone still looked brand new. I would recommend this case to anyone who purchases an expensive phone or tablet. It is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for a very expensive phone. It is also not a very bulky add on. It still retains some of the phone's slimness

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Best phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that Otterbox no longer sold cases with the screen protector, but this case works Brest for Samsung phones with the slight edge. I wish there were more color choices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    phone armor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't get better than this. Looks good, great protection. A little bulky but necessary to protect the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Does not protect Note 8 screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox cases for my last two Samsung phones. They are excellent for protecting the phones, which I wear on my belt. Bought a Samsung Note 8. The OtterBox for that phone does not have a screen protector like the previous models. Reason given is the curved screen. Lacking the screen protector, the new OtterBox is not retained as securely as the previous models. Hopefully the Note 8 screen will resist damage without a protector. Other than the screen protector issue, the OtterBox still offers very good protection.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi mcflash,

      We apologize that you're feeling so let down by our screenless approach to the Galaxy Note 8 Defender! While the unit is still extremely protective, we certainly understand why some customers may feel more vulnerable without the built-in screen protector, and we would love to help boost your peace of mind. Fortunately, we do offer a tempered glass solution that will fit perfectly with your Defender case! Please feel welcome to check out the Alpha Glass via the link below, and call our helpful Otters at 1-855-688-7269 with any further questions!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-note8-clear/6144115.p?skuId=6144115

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Otter Box Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong case for great protection. The price is a bit higher but it’s worth it!

    I would recommend this to a friend