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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,997 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Otterbox. Would not use or trust another case have been using these cases since the Galaxy S2. My only complaint would be that the rubber on the back of the case peels off but still definitely a 5 star case. Literally have driven off with the phone on top of my car and it didn't fly off until we hit 60 and the phone was fine. This happen twice. Die hard case!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Phone Case for Samsung Note 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly. No issues with fit. Protects phone well

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    GREAT PHONE PROTECTOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS CASE FITS PERFECTLY AND PROTECTS MY PHONE FROM FLIMSY MISHAPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Otterbox; need I say more? Not only do they make great products, but they care deeply about non-profit organizations and employees volunteer their time!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Excellent phone protection for people edge out the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otterbox defender, but I don't like that otterbox stop selling the defender without the screen protector and still charge the same price as if it had the screen protector

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Donna,

      Our apologies that you're feeling so let down by the screenless Defender series for the Galaxy Note 8! We trust that our customers will have the best experience with the awesome infinity display through direct interplay or use of a tempered glass screen protector. Our brilliant engineers designed the magnificent Alpha Glass, which is guaranteed to work seamlessly in conjunction with the Defender case. Please feel welcome to click on the link below to take a peek, and if you have any additional questions, just give our amazing Otters a ring at 1-855-688-7269. They'll go to great feats to help you out!

      Regards,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Note 8 Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an Otter Box. You know why you're buying it. Adds a bit of heft to an already big phone but definitely worth it. Note Pen is easy to pull out. Couple words of caution: there is no built in screen protector like other cases. The Note 8 has Gorilla Glass and I'm gentle with my phone but this could be a deal breaker for other people. My only complaint is that the USB access is narrow so you can't use the adapters that come with the Note 8. It loses 1 star because of that but otherwise, rock solid case.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Lame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is not the way the were they made case with screen protectors now they don't plus you can't charge your phone with the wireless charger because the case is so thick.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey force1nyc,

      We so apologize that you're feeling disappointed by the Galaxy Note 8 Defender series! We intentionally decided to forego the built-in screen protector to allow customers full access to the gorgeous infinity display. As for the wireless charging feature, the case should be compatible with all wireless charging capabilities when the stand is in the flat configuration. If you run into any further OtterBox questions or concerns, please feel free to contact our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    This case is my go-to insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several otterboxes on previous phones. I'm rough on my phones and the cases have prevented damage after multiple adverse drops. It was a no-brainer for me to get one for my Galaxy Note 8. The defender model is the best for me and it fits the device perfectly... no screen protection with it but so far, so good. btrw, I added a Zagg Invisishield to prevent scratching the glass.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Good case for note 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the normal case i select for my notes but only holster case available at time of purchase. Is heavier and awkward due to side opening vs top but does job intended

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect protection for you phone sadly doesnt include the screen protection !!

    I would recommend this to a friend
  • Cons mentioned:
    Price, Screen protector

    Rated 4 out of 5 stars

    Good could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case but a little pricey. It doesn't come with a screen protector. There are cheaper options that come with screen protectors.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my phone case and it works awesomely. I don't have problems with these cases, even if it falls off of my hip (approx. 3 ft fall). The phone still works without any cracks. I had to pair this purchase with the Zagg Glass Cover. Otterbox should include all the pieces (Note 4 enclosed phone case) for the full price of this case but life and change happens.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Good case for Note 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case thinking it would have the same kind of protection like it did for my IPad. The screen only has protection when you have the belt clip attachment on.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Robert!

      We truly apologize about any confusion regarding the screenless style for the Galaxy Note 8 Defender! We intentionally decided to do away with the built-in screen protector to give customers full, uninterrupted access to the brilliant infinity display. If you're still looking for a little extra protection upfront, so to speak, we would suggest checking out our Alpha Glass, which adds a layer of fortified security and is engineered specifically to pair beautifully with the Defender case. Feel free to take a look via the link below, and call our friendly Otters at 1-855-688-7269 with any other questions that may pop up. We'll always do what we can to help out!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds noticeable weight to the phone and not very sleek but great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Note 8. I have patiently awaited the arrival of the next Samsung Note and this phone is exactly what I hoped for. So glad it's back!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Uncertain here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I dunno about this. I liked having a screen protector built in. They have taken that out of the design. It's still probably ur best option currently for the note 8.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Hawkeye,

      We're sorry to see that you're feeling slightly uncertain about the new screenless Defender series! We decided to take the screen protector out of the design to allow for full access to the Galaxy Note 8's curved infinity display. However, our magnificent engineers did construct a brilliant tempered glass solution, called the Alpha Glass, which will pair perfectly with your Defender case! Please don't hesitate to check it out via the link below, and call our wonderful Otters at 1-855-688-7269 with any questions. They'll be delighted to help you!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-note8-clear/6144115.p?skuId=6144115

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    great case for the Note 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers great protection for the Note 8 without adding too much bulk.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    its an otterbox ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case needs a protector for the screen. What would make otterbox think a screen protector is not warranted? REALLY????

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there HotCyn,

      Sorry to hear that you're feeling so let down by our screenless approach to the Galaxy Note 8 Defender series. We truly feel that our customers will have the best interaction with the beautifully curved display via direct contact, and we did not want to put them through the frustration of trying to access the curved edges of the screen through an integrated plastic. Accordingly, we engineered a tempered glass solution that you can instead apply directly to the phone screen. Please feel free to check out the Alpha Glass by following the link below, and call our friendly representatives at 1-855-688-7269 with any additional questions!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-note8-clear/6144115.p?skuId=6144115

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case . I was breaking screen protectors over and over .with other cases. This case is very stylish. I love that it has a holster so i dont have to carry phone in pockets . I will recommend it to all my friends and coworkers who have cracked screens . And even the ones who dont have cracked or broken screens .

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Awesome Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and awesome protection! Not too bulky and fits well in my pocket.

    I would recommend this to a friend