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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,997 reviews
  • Rated 5 out of 5 stars

    Galaxy NOTE 8 Otter BOx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is made very durable just like every other otter box I have had. Glad I can buy something like this to help protect my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my phone because I tend to drop my phone a lot. The otter box defender is smaller than it use to be and is still durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    A little bulky.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, though a bit bulky. That being said, feel super protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Otter Box cell phone cases for previous phones. They do not disappoint and stand behind their product if you do have issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems easy to use lightweight snug fit on phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought my son the note 8 and needed a case. We looked at all the cases that best buy had in store and we settle on the otterbox. The other cases felt like they didnt have enough protection from a fall since they were thinner. This one has more protection and thicker than the others. If you need a case go for the otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    But nothing else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just the best and most important thing you can by for your phone. It's a little bulky but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Never without!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had phones for years with the use of Otter Box Defender series protection. They truly protect the phone. Even when you leave it on the back of the vehicle and it falls off while you're going down the highway. Only to find it at 4:30 am on the side of the road with the case mostly destroyed but not a scratch on the phone itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Case fits phone. Easy to insert and snap closed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits phone. Easy to insert phone and snap case closed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Better than insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Samsung Galaxy I've owned (I'm on my 4th phone now) has been protected by an Otterbox. I won't use anything else. I've dropped each and every one of my phones literally dozens of times on every imaginable surface, from heights as high as 6'. None of my phones has ever sustained any damage whatsoever. Each of my phones was used as trade-in when I upgraded to a new phone and none of them had any blemishes that would have diminished their value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the Note 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case allows for you to use a glass protector. I was waiting for this to be fixed on the S7 Edge, but sadly never saw it happen.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Product is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an otterbox, same quality as usual. Price was a little high, but stock is limited everywhere for these.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great, light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case. Protects my phone and isnt too bulky

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    5/10 protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit is great and is well built. If you drop the phone on its back or side you are covered. There is little protection for the screen. If it lands and hits anywhere near the front im sure your screen will break which in my opinion is the mkst important part of the phone. I have had other otter boxes that have had much more protection than this one. Dissappointed.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Note8User,

      Sorry to hear that you're feeling slightly apprehensive about the Galaxy Note 8 Defender series! We intentionally decided to forego the traditional screen protector in order to provide full access to the uniquely curved infinity display. While the unit is still extremely protective, we certainly understand that the new screenless design can cause customers to feel a bit more vulnerable, which is why we came up with a tempered glass solution. Please feel free to follow the link below to check out our Alpha Glass, which adds a layer of enhanced security. Additionally, if you have any further questions, our helpful Otters are just a call away at 1-855-688-7269!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-note8-clear/6144115.p?skuId=6144115

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made sturdy case. Protects your phone very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable Case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 little ones that love getting their hands on phones. I got my 6 year old a phone, just to play games. He's very carefree and drops thre phone often... but thank God that this case has provided an optimal level of protection. I definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, easy to grip. Works and does it's job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Good phone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case! Easy to use and put on. I think it's protecting my phone pretty well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the Note 8. If using a screen protector, be carefull, its possible of the case popping the screen up a little.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my case the colo,fit,and protection is great.

    I would recommend this to a friend