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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,997 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for Note 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace another case i had. I've replaced the Zagg screen protector 5 times now. Since buying this case no breaks. The top and bottom are hotter than the sides, so if you drop the phone the glass will not come in contact with the surface. Great idea!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Over priced but sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box does not add the cover anymore, but they still charge the same price. I still had to purchase a glass protector.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Madukes,

      We deeply apologize about any confusion surrounding the screenless Galaxy Note 8 Defender! We truly believe that customers will have a better interaction with the uniquely curved infinity display through either direct contact or use of a separate tempered glass screen protector. We're glad to hear that you've found an extra level of security for your touchscreen, and we're confident that your device will be protected going forward. Please don't hesitate to contact our friendly Otters at 1-855-688-7269 with any other OtterBox questions!

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can't go wrong with otterbox ! I have one on each of my phones and it has saved me more that once !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case I like this one because of the clip. It is definitely better than the cases without the clip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with wht I have seen and learned so far- very solid product with no issues so far!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to have a case on my phone. I drop it all the time. The case I had before this one did not protect the corners and all 4 had cracks and missing glass. I replaced my screen and bought this case. It doesn’t make the phone feel big and most important it protects the corners!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cases Made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box cases have and will always be the best and they stand by their cases with a lifetime warranty

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second OtterBox case and this one is MUCH better the first one I owned. The edges connect to the ground when dropped instead of the phone itself, and the screen itself is well protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glass screen protector fits so well,the otter box is perfect and the wireless charging is so handy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Can't go wrong with otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the note 8 llike a glove. The only downside is there is no screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The outer Box for text my note very well only downside was I had to buy temperate glass to go with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews on this product and was highly rated. I am very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have like the feel of the case. I see it as a must have for any other phone that I will purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case I've ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought these cases since i had the iPhone 4s and they truly hold up to what you do to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the OtterBox I’ve been useing this brand for many years on all my electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I use is otter box best thing smoking. There isn't another product that comes to the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit and adds functionality and grip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case helps with holding the phone and also protects it from practically any fall it drop.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love otterbox!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your purchasing the best with Otterbox! Phone stays protected with this defender series. It's a tad bit bulky but I got use to it and worth it since its protecting a very expensive phone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Getting Cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case for the note 8 has a great feel to it. For whatever reason though they decided that not having a front screen protector was a good idea. I have bought 5+ Otterbox products in the past and I can sadly say that this one has felt lazy to me. I have never had a problem dishing out the money for these but if this is the new direction I will stay away from the product.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Nick!

      We're sorry to hear that you don't prefer the screenless edition for the Galaxy Note 8 Defender series. We predicted that the traditional integrated screen protector would cause some hindrance around the curved edges of the phone screen, and this sounded like a frustrating experience that we did not want to put our customers through. Therefore, we decided to forego the built-in screen protector and offer a tempered glass solution instead. If you're looking for a little extra protection, please feel welcome to check out our Alpha Glass by clicking on the following link, and call our helpful Otters at 1-855-688-7269 with any questions!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-note8-clear/6144115.p?skuId=6144115

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Better protection if phone is dropped on the groun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone last longer with otterbox, when it's dropped on the ground. There was a time I had to get a new phone, within a year of purchase. I no longer have this problem, since I started using otterbox. I still drop my phone a lot, otterbox give it the protection it needs. The rubber protection were out fast, from frequent usage when uncovering the charging port.

    I would recommend this to a friend