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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,997 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox but am disappointed the cases for the Note 8 don't come w a screensaver. I actually returned it to find another one w the needed protection

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi SouthernMs,

      We're sorry to hear that our recent screenless design for the Galaxy Note 8 Defender series seems to be evoking some disappointment! The decision to forego the built-in screen protector on this case was intentional in order to provide the most seamless experience possible with the curved display. The Defender is still an extremely protective unit, and passed all of our usual drop tests!

      We certainly understand your decision to return the item based on personal preferences, and we sincerely hope that this experience does not turn you away from OtterBox forever. If you have any future questions or comments, please feel free to contact our reliable representatives at 1-855-688-7269, and they'll always be happy to help!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at the same time I got my phone I have had no issues with it I have dropped my phone and it has done the job no cracked screens

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second otterbox case I've had, they work great at protecting the phone. the slightly raised sides help with the curved glass on my Note 8

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have for your phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my fourth Otterbox I have purchased to protect my last 4 Galaxy Note phones. Has saved my bacon several times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an otter box. It's solid. We all know that. It works with wireless charger. That's great. It didn't work with the tempered glass screen protector I tried. It pushes it up at each corner. Disappointed in that regard. That said, I'm not using this case anymore

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi John!

      We apologize that you're feeling so disappointed by the Galaxy Note 8 Defender series! Were you, by any chance, using this case in conjunction with the OtterBox Alpha Glass screen protector? Unfortunately, we are unable to test our products with any third-party accessories, so we can only guarantee 100% compatibility with our own screen protectors.

      If you were, in fact, using the Alpha Glass, then we will be more than happy to replace that broken screen protector under our warranty. If you have any additional questions or warranty needs, please feel welcome to call our wonderful Otters at 1-855-688-7269, and they'll be delighted to help you out!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very good for your note 8. very sturdy.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is a great product. The disappointment is that it doesn't have a built in Screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a protective case as the one I had previously was not. This is perfect! I love it and I feel confident that my phone is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working in construction you always en ul with a broken pbone. i've had my case on now for over 5mnths and not a scratch or chip on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    No worries with Otter Box!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box is the only phone protector I will ever purchase. It does the job, and believe me, I have put it to the test on several occasions!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Best Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case the color is great not a lot to chose from but still happy. One down fall is that you have to buy the glass screen cove where as before with the OtterBox defender that was part of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect for line of work construction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for line of work i do very reliable dropped quite a few times out in the field protected phone every time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying this phone my daughter love it too...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product to protect my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the case for my husband’s new Samsung phone. It’s a great case and good protection for Samsung phone, with clip. Great gadget!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, sleek and premium looking addition to the note 8. If u want to protect your phone and have it still look great look no further

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Otterbox phone case. Had another on my galaxy note 8 and it was not as substantial as this product. Great grip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont have anything different the belt clip is my favorite keeps my phablet in my hip instead if in my pocket and hard to reach

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Necessary accessory

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox doesn't have pretty cases, but they are the number one reliable protection cover in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Feels great in my hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase,my phone felt slippery with the smooth edges..I was glad I had a case when my phone fell from my son's hand to the ground.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dropped my phone so many times and this cover has protected it. Great cover. I buy a new one every time I switch my phones.

    I would recommend this to a friend