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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,997 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will ALWAYS buy a Defender case. No matter how many times I drop my phone it is always undamaged. If case is damaged, replacement is free.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little over priced but great fit and feel. Hard to open at first. Does great with the screen protector on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, especially if you like having the belt holster. Does make the phone thicker but I care more about my phone being protected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice easy to put on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a 3 year old I have no choice but an otterbox defender, and it holds up to tantrums! Love the ease of putting it on, and the color

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my Note 8 a few times and it has always survived the crash. The way it's built, you don't need an extra screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case to defend my phone from drops. I have dropped numerous phones with other otterbox cases and has saved me a lot of time and money!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pricey but well worth the protection. I ended up cutting the small flaps over the headphone jack and the charging port for convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your investment and worth the price a must have for any one that wants to keep there phone safe and loo king like new

    I would recommend this to a friend
  • Cons mentioned:
    Price, Screen protector

    Rated 1 out of 5 stars

    Hopefully it will protect my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, bulky, has headphone jack and usb inconveniently covered and does not come with a screen protector nor does it allow for one It feels durable

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Anonymous,

      We're sorry to see that your case seems to be covering the headphone jack and USB! As long as you have the Galaxy Note 8, this Defender series should fit seamlessly and allow for full functionality of the device. We intentionally decided to forego any integrated screen protection on this version to offer direct access to the curved infinity display. However, we do carry the Alpha Glass screen protector, which adds a layer of fortified security and should pair perfectly with your Defender case! Should you have any additional questions, please feel welcome to call our reliable Otters at 1-855-688-7269. They'll always be ready to help out!

      Warmly,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    This is the best brand of cases for phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very durable and good case the one down side of this is the cost. But it is not relative to what it is protecting

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protección

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is awesome I’m so glad to find it at Best Buy because it really protect my sons phone all do way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Reliable Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I really love the Otter Box Cases. I had one for my Note 3, and I made sure to get one as soon as I bought the Note 8. I dropped the Note 3 numerous times with zero scratches on the phone itself. I haven't dropped the Note 8 yet since I bought it, but the case is definitely as sturdy as previous versions. The only reason I have the product four stars instead of five has to do with the stiffness of the coverings over the charge port and the earphone port. I get why they are there, but they can be a bit difficult to open to get earphones or the charger in. The Note 3 case had one too, and I ended up tearing it off in time. Other than that, this product is darn near perfect!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does not limit any use of my phone, clips on and off with ease. Glad I picked this one over all the other choices I had.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It’s a really good case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects the phone really well , I dropped my phone a couple of times but have had no problems

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good but not GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is the best but the case is coming apart around the plastic of the rear camera lens. Other than that, it would get 5 stars. I like the commuter better because of that issue.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    New case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my screen crack, and my digitizer damaged. I need this otterbox case to prevent this from happening again... great case

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Durable but uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is quite durable and gives you peace of mind. However, the belt clip is very bulky and runs against your side if you don't have your shirt tucked in, resulting in irritability.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases are always great at first but I'm extremely rough with my phones .. so this is my 2nd case for the same phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great fit, sturdy protection, good tactile grip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, great fit. Charges wirelessly on the newer Samsung QI chargers that have a ring around the center.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone. Can't afford a new screen or new phone right now, so this is perfect.

    I would recommend this to a friend