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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,997 reviews
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect fitting phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose an Otterbox case for my phones, they have the best protection as far as phone cases go in my opinion. It is a perfect fit and does not make my phone bulky or even bigger than it already is.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with the entire Defender line this will protect your phone...critique ...No frills cover

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this rugged case. It's strong and rugged without being bulky. I feel that my new phone is well protected. I also like/need the belt clip that is integral with this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your cell phone has been dropped in the past, you'll want to protect it with this sturdy case. Feels good in your hand, does make your cell phone a bit larger, but I would rather have that than the cracked screens or dented sides I've had in the past with my phones. It comes in various colors too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    It Protects and not Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using otter box for all my phones the last few years and am very happy because I tend to drop my phone a lot, it really protects like it's supposed to. This new model doesn't have the plastic front see through cover and I actually like it better this way. My old phone had the cover and if it got dirty or scratched, it was annoying taking it apart to clean, eventually the plastic became dull to see through and couldn't be removed. I also like that the otter box helps me avoid from touching the screen accidentally, it's flush with the phone but its sleek design keeps it from feeling bulky like older models.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Basic But True

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a physical education teacher, and I needed a case that could take the punishment. This case does just that. It's not visually impressive, but it gets the job done. Another minor knock on this case is the thickness may cause it to not wirelessly charge on first contact with the charge pad. I'd say about 10% of the time I have to adjust my Note8 on the Samsung charging pad after initial placement.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased defender cases for all of my smartphones over the last several years. I've never had any issues and this one doesn't disappoint. It provides great protection for my very expensive Note 8. The glass screen protectors also fit nicely without being pushed off by the defender case.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Screen protector

    Rated 5 out of 5 stars

    Fantastic Phone Case.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Otter boxes on my last 2 phones now and I am very happy with the brand. The only down side to them is they tend to be a bit on the pricey side but they honestly do turn an otherwise fragile piece of electronic equipment such as a cell phone into a tank. They really are quite shock resistant also, so it takes the cringe and holding of your breath out of a short drop on the floor but no longer does the "defender" series come with the screen protector like it once used to so you will need to buy that separately unfortunately . All in all it is a terrific product and I do highly recommend it to anyone looking for a beast of a cell phone case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you care about protecting your phone, this is worth the investment. i have dropped my phone several times and the case does its job. i have an otter box for my old phone and when i traded it in, the sales rep asked how long i had the phone because it looked brand new. it was 4 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Overall First Impression

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews, especially the negative ones but I've seen the OtterBox phone cases before & had a good idea what I was getting. I am replacing a 3-4 year old phone case that was very non heavy duty and it died. I'm happy with my purchase today and I personally actually like the material and craftsmanship of the case/belt clip. I love the belt clip because it doubles as a kick stand, If I need my hands free, instead of attaching it to my belt, I attach it to hang on a lanyard around my neck (although it mostly goes in my pocket).

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Sturdy, but has 1 Flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is really well made. It seems like it will last forever. My only complaint is that anything that I have to plug into the jacks at the bottom that is any wider than the ports themselves ends u requiring me to remove the case. I feel like the whole point of a case is that it stays on to protect the phone...if I have to take it off, it isn't really protecting, now is it?

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Always a great case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed the note 8 during the black friday sale. I Instantly went to grab this case after it was decided. The case fits perfect with access to all ports. Even if I end up switching it up later on I always have an otterbox on deck for every phone I get. Great case, great brand.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    It's a great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case on Black Friday 2017 for $29.99, I believe they normally go for about $44.99, so it was a pretty good deal. It fits the phone perfectly and looks great. I have dropped it once and it held up perfectly. If you have a Note 8 I highly recommend an Otterbox case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, protects my phone and very easy to put on and take off.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! I was a little concerned when I initially purchased this case because unlike the case for the note 5 this one did not come with the screen protector but I haven't had any issues with it. It's much slimmer than the one for the note 5 so that's a plus.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otter Box for the durability and drop protection that it give to the phone. I used the same type of case for a Note 4 and it truly withstood some great impacts. Just wish that this case came with the screen protector also. Had to buy a separate screen protector.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good case for the note 8 when you want to protect the edges and back side. But unlike other Otterbox cases this doesn't have the screen protection. When you pay $50+ for a case I'd expect a full enclosure. If it came with a tempered glass that would be ok but I feel like this case is only half there, but the half that is is really really great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome phone case for protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is like having a tank around your phone! Dropping the phone doesn't matter with this case. A little difficult to remove at first, to use the gear vr, but easy once done a couple times! Can't beat Best Buy's 25% off accessories when you buy a phone from them also.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great, price could be better only reason I give 4 is price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to spend hundreds of dollars on a cell phone, why would you not want to protect it with the best? The otter box defender series will do the job! I have all three of these and can interchange the colors if I want... and be completely protected!

    I would recommend this to a friend