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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,997 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had on for nearly a year, and phone still looks new when taken out.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped phone several times and case and glad I had case to protect it

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a otter box defender customer for years. Good case. No cover though

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product only downfall is that this case does not have a screen protector.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, a little bulky and doesn't allow the note 8 to wirelessly charge

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a deal. It Can be made better. There could be better price reduction.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good, sturdy, and easy to hold. Clip on other hand broke easily

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Nice...but!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case...wish it had a screen protector. Have to buy separate protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Always use Otter Box for all my phones

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection for ppl on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and look for phone. Great for anyone on the go.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    No screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case but no screen protection I would buy something for the screen

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Timbo,

      We're so glad that this Galaxy Note 8 Defender series has found a loving home! We apologize that you're feeling surprised by the lack of a built-in screen protector - we intentionally decided to forsake the traditional screen protector to provide full, uninterrupted access to the curved edges of the infinity display. If you're still searching for a little extra screen security, we would recommend our Alpha Glass, which is cut specifically to work seamlessly with the Defender case! Feel welcome to take a look at the following link, and please ring up our wonderful Otters at 1-855-688-7269 with any questions. They'll be delighted to further assist you!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-note8-clear/6144115.p?skuId=6144115

      Regards,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good case. No protective sheilds on the front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried other cases but this one has lasted the longest. My first otter box finally gave out when it developed a crack on the actual frame after 5 years. I bought another otter box hoping it will last another 5 years.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is lightweight with a lot of grip. Otter Box is great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very disappointed with this case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality belt clip, never felt secure having it on so I would leave it off. Just feels like cheap quality plastic. The size is to big. I have average size hands for a man 6ft tall. I felt it was just a bit to big to hold comfortable in my hand. I do like the finish of the shell better than the commuter. Had more of a nice grip then the Commuter. I wish they could design a defender with the size of a commuter. Paid almost $1000.00 for this phone so I definitely want the best case out there to protect it. I just feel like otter box was a disappointment for the Note8. I could not find any better brands out there yet either. I'll return this for the commuter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect good but seem to.get worn out quickly fast

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My case has saved my phone countless times, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this case on his phone. Protects it well

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although there is no built in screen protector, the case fits well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 8 otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the otter box with the belt clip but be careful with the s pen. There is nothing to keep it from coming out and if you bump the phone or barely drop it that s pen comes out and there have been a few times I almost didn't think I would find it. But luckily so far, I have been able to retrieve it with out losing it. SO WATCH OUT and PAY ATTENTION

    I would recommend this to a friend