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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,997 reviews
  • Rated 3 out of 5 stars

    there was no screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of the protector it is not too bulky

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there sugashort,

      We're glad to hear that you're liking the aesthetics of the Galaxy Note 8 Defender series! Our apologies that you're feeling a little hesitant about the new screenless approach. We purposely decided to forego the traditional built-in screen protector in order to provide full, uninterrupted access to the curved infinity display. Our Alpha Glass option is cut specifically to work seamlessly with the Defender series, so if you're searching for extra screen protection, please feel free to click on the link below. Should you have any other questions, don't hesitate to call our playful Otters at 1-855-688-7269, and they'll dive right into some answers!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-note8-clear/6144115.p?skuId=6144115

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. The clip for your pants doesn’t feel secure

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Suzy!

      Sorry to hear that you're feeling less than confident in the Defender belt clip! We might suggest putting the phone into the holster with the screen facing out, as this orientation has proven to work best with the Galaxy Note 8 Defender. Please let us know if you continue to have issues by dropping us a line at 1-855-688-7269, and we'll do our best to help!

      Warmly,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Saving my Note 8 again and again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone thousands of times, and not a crack. But that is OtterBox. I bought the brand for the reputation, and haven't been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my Note

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed this is an open face case bit that is what I get for having rounded edges on the phone. I feel confident that this case will work the entire life of the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best thing for a smartphone is an otterbox but i dont like this otterbox because the glass is separate from the otterbox it doesnt seem to protect the phone as well it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protective case out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First case I got was for my note 2. I have used them all the way up to my note 8. I have dropped my phone and it hit face down several times and never had one break or crack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box for my note 8 is exceptional, except for one minor flaw; it does not allow for easy excess to the stylus pen. Other than that it protects as advertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, has protected my phone very well. I have dropped my phone on hard surfaces such as concrete and my phone was protected. It is very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for mobile phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I was able to find the Otterbox for my Galaxy Note 8. I've always purchased this mobile case for my phones. This is a very excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last phone was the Note 4 and I loved it. I love it when technology works as well as advertised. I am paralyzed and count on the technology I use. Thanks Samsung for this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Note 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Note 8!! The Camera is Excellent...looks like a professional is taking the pictures. The associates that helped me with the phone deserve an A+. Great Customer Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something sturdy and this was it! Best buy price matches Amazon so I got it about 20.00 cheaper. Wish they had more colors, not real hip on this one but it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is a Great product. This is the only product I will purchase for any phone's in the future. I had an Otter box on my last phone for seven years without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is out of this world when it comes to protecting your equipment. I wouldn't buy anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snug fitting and not slick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice case for the phone I am not using a belt clip art but that appeared to be sturdy and well constructed Pretty good value for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased and used this product before on other phones. Had to upgrade with a new phone and it feel good in my hand and seems sturdy. Don’t use the belt clip on the phone because it doesn’t wear well attached to clothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch better than iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the note series phones. Easy navigation and samsung apps. Samsung even has tutorials via email and an app to help with getting use to there phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to accidentally yeet my phone 5-10ft on average because I have horrible impulse control. Not a SINGLE scratch, and phone still works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for a week so I can't give a thorough review at this time. I have always had Otter Boxes and they are my "go to" product for safety and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husbands otterbox lasted 2 years before the clip broke. Buying this as a replacement. It is about time for a new phone anyway

    I would recommend this to a friend