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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,997 reviews
  • Rated 5 out of 5 stars

    Otter get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is my go to case for all phones. Thiese cases have saved me more $ in the long run than I've spent on them, by protecting numerous drops and falls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it is

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a case and unfortunately my phone is outdated being a Note8 so cases are very limited. Its a case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the Otterbox cases are a little more costly than others they are well worth it. They handle falls, drops, and so much more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Note 8 case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my Note 8 after using an Otterbox Defender on my Note 4. It lost a star due to not having a front glass cover included and engineered into the product without additional cost unlike my Note 4 case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Clip Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for this Note 8 clip case that was hard to find in other electronic stores. Low and behold BestBuy had it! Now I've got it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tad difficult to put on but is very secure. The only reason I don't give it 5 stars is because their are flaps on the bottom of phone you need to open so you can charge the phone. The flaps are very hard to unsnap.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Not as rugged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This defender series case seems thinner than previous Otter box cases I've owned. Still wouldn't own a phone without one on. The best protection on the market, in my opinion.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Joseph!

      Thanks for being such a loyal fan and friend of OtterBox over the years! As new devices are released to the market, we tend to update our cases accordingly, which typically results in more streamlined designs. While the unit may seem thinner, we assure you that it still passed all of our standard drop tests and is just as protective as ever! If you have any further inquiries, please don't hesitate to call our playful Otters at 1-855-688-7269, and they'll dive right in to help!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Favorite Case for any Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought every kind of case there is but the otter box case is my favorite even though it cost a little more. You definitely get what you pay for. Very durable and provides maximum protect for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for being on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for someone who is on the go and doesn't want to be tied down by a charger and cable... Great for walks and/or Pokemon go users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bullet proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the defender case for every phone I have owned and I'm never disappointed. As long as you're not looking for something to keep your phone as small as possible you can't get a better case anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox, my protection of choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above. Was disappointed only had black and didn't have a case for my other phone the s9 "just sold the last one"

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Outer box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised when they took away the screen protection. I needed that safety protection for my screen. The casing for the outside isn't as strong anymore.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Fany,

      We apologize that you're feeling some hesitation towards the Galaxy Note 8 Defender series! We intentionally decided to forego the built-in screen protection on this particular case in order to offer complete access to the brilliantly curved infinity display. While we completely understand your apprehension, rest assured that this unit still passed all of our extensive tests to ensure maximum drop protection, and we're confident that it should keep your Galaxy Note 8 safe and secure for a long time to come! If you have any future questions or comments, please don't hesitate to call our friendly Otters at 1-855-688-7269, and they'll be thrilled to help out!

      Best,
      obcst OtterBox

  • Rated 5 out of 5 stars

    Don't get caught without it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my business phone told my boss I will not pay 300 to repair their screen so don't be cheap n let me buy this great case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. I had a clear cover and hated it when it turned yellowish. Stick with black and you will never be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable Needed for a construction job I drop Quiet often … Seems to hold up pretty good right now, would recommend it for Rough JOBS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OutterBox is by fare the best protection for a Cell phone out there in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and support very sturdy also love the support and security. Clip it on Mr belt or purse. When on my purse phone facing inside of purse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best .!!!!!!!!!!!!!!!! If you are searching for something durable and lasting only otterbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invest in your purchases with the otter box. The purchase comes with a warranty for replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this item is well put together and will. With stand most of the day to day wear and tear for your phone. I like the fact that it curves ok the sides to allot full access to the screen

    I would recommend this to a friend