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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 1,997 reviews
  • Rated 5 out of 5 stars

    No Better Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is the best with Otterbox...no comparison to other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Otterboxes and get them from Best Buy because of the great value and warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ottorbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box works very well with my Note 8. It does not muffel my volume level when I use the speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She loves the new colors they added to the defender series but misses the built in screen protector. Felt so safe with screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only buy otterbox cases for phones. Durable and protects phone when dropped from cracks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves this case for her Samsung phone. This is only case she will use for her your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case.. this is the brand I use for all my family's phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case secures my phone well, its Has clips on the sides of the case that secures the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been using cases for many years. Great value and s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the cases for years and had a problem once and they sent a new part no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone "occasionally", so my wife bought this for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an otter box fan if a phone or tablet doesnt hava an otter box i dont buy them ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant beat it for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong with the Otter Box. They are so much thinner then when they first came out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Somewhat awkward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall design, but it is awkward trying to get the phone into the holster without removing it from my belt. I would buy it again tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking! Completely worth the $. Havnt had any issues with any buttons or port covers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It has saved my phone, but it isn't perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dropped my phone a few times and this has indeed protected it. It doesn't fit perfectly, the rubber sort of sticks out on the corners which is an annoyance. The flaps that the power and the 1/8th inch audio plug use are often hard to impossible to open and I find myself getting very frustrated trying to pry them open. I end up sort of mashing them into the rubber housing until I can sort of pop them open.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, John!

      We're sorry to hear about your frustration with your Defender Series case! It's odd to hear that your slipcover isn't fitting properly. We'll be sure to get your feedback about the port covers passed up the ladder to our design team. In the meantime, feel free to reach out to our support team about your case troubles, here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Very good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that the snap that protects the charging port is hard to get off sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Excellent I most definitely would recommend this product to my friend's and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case hands down. Dropped my phone several times and nothing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return to store for fix voicemail. Samsung rep didn't know right off how to fix the problem with Email. Didn't link all my emails accounts to ph.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far haven't had an issue with it so far. Dropped phone several times didn't break

    I would recommend this to a friend