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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,997 reviews
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box makes an amazing product. However, there is only one con: they are made in China.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my otter boxes! It's sturdy and practically unbreakable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful case. will not own a phone without it! Super sturdy and keeps my phone super safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox defender is one of the best cases. So glad I purchased this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps it safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used otter box cases. The only problem I have is after a short time the rubber outer case becomes stretched and disformed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case don't have to worry where my phone is at. Right on my hip anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my husband before and he loves it, so now I ordered another one for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A rugged case that is a good choice for the accident prone. Not many colours from which to choose, for those who are fashion conscious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift. The product was excellent and satisfied the needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best case for Samsung phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases are rugged enough to withstand the daily use that I extract from my phone given I work both inside and outdoors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the products I purchased. Look forward to purchase again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice style and durability. Feels comfortable as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good.very good, very good. Very good. Very good. Very good. Very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox phone cases are the best. I have used them on my phones for several years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Itsa great product and must buy for your new phone safety. I highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still in use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using it on my phone. Works perfectly, wish there were more colors but it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had several got different phones and haven’t had a problem with any of them getting damaged

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Does it protect the screen?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case looks solid, but it is extremely difficult to get it open for the initial installation. The instructions do not fully explain the 8nstallayin. It is very bulky and takes away from the sleekness of the phone. I don’t know if it even protects the phone screen because it is described as screen less. The only thing it has going for it is the brand.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Abel,

      We apologize that you seem to be running into a couple of initial issues with this Galaxy Note 8 Defender series! True, while the style of the case is screenless to complement your curved display, the unit is still extremely protective and should keep your device safe for a long time to come! If you ever run into any additional questions or need installation assistance, please feel free to call our Otter experts at 1-855-688-7269. They'll always do what they can to help out!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Strong case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toughest phone cover I've ever had. A little tough using outside controls.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have screen protector isn't worth the ridiculous price. Didn't protect my phone from 3foot drop.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Brian,

      We're sorry to hear that your Galaxy Note 8 suffered from a disastrous drop while under the protection of the Defender series. We perform numerous tests on the Defender case to ensure the best device protection possible, but unfortunately, every fall is subject to a number of different variables, some of which we cannot plan for. We cannot guarantee that absolutely all exposure to risk is eliminated through the use of our products. Although our warranty is not transferable to the Samsung device itself, we would very much like to offer you a new OtterBox to ease the sting, even if just a little. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll set this up for you right away!

      Regards,
      OtterBox Customer Service Team otterbox