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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Case's great protection and snug fit for their Samsung Galaxy Note8. Many appreciate its ease of use and the added grip it provides, while some also find the included belt clip convenient. However, a significant number of customers point out the lack of a built-in screen protector and some concerns regarding bulkiness and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,997 reviews
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    It is a tough case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is pretty tough. Not thrilled that there is no screen protection. I hope it will be protective.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey BriB72,

      Glad to hear that your Galaxy Note 8 feels safe under the tough protection of the Defender series! We apologize that you're feeling a little disappointed with the lack of an integrated screen protector. It certainly was not our intention to cause any concern by foregoing the built-in screen protector; in fact, our aim was to ease customer frustration and allow full access to the uniquely curved infinity display. Rest assured, the case is just as protective as ever, but if you're looking for a little peace of mind, feel free to follow the link below to check out our Alpha Glass! This screen protector will fit perfectly with your Defender series and will add an additional layer of fortified security. Check it out, and don't hesitate to call our helpful Otters at 1-855-688-7269 with any further inquiries!

      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-note8-clear/6144115.p?skuId=6144115

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Protection indeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OTTER BOX HAS ALWAYS BEEN USED TO PROTECT MY PHONES. I WILL CONTINUE TO USE THEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTTERBOX DEFENDER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome went in with the washing and came out dry. Very comfortable phone was ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great. Otterbox great brand to have. Will not go with any other.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rugged Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter box is rugged but yet thin enough to place in your pocket. I recommend this phone case if your looking to protect your device.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Great for men.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was much too bulky for women's pant pockets. Would be great for men.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Sewinglady,

      We hear you! Some pockets aren't slim enough for the Defender. Thankfully, we have slimmer cases that still offer solid protection for your Galaxy Note8. We suggest checking out the Symmetry Series! This slim one-piece product is easy to slide in and out of your pocket. You can shop for this product directly on our website.

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Otter box case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case other than not having a front cover for protection especially that the note 8 is all glass now.other than that,it's a great case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong but still flexible case for android phone. Multiple colors available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice cover, works well for my gidget. I would by it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying Otter Box products for about 10 years now. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a lot of Otterbox cases and will continue to buy them they are worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this case for about a year. Had to have a color change, deep purple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just dropped my phone a few days ago and not a single crack. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like you could drop your phone from off a roof or throw it and it will be fine. Only issue is it blocks the edge display a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Outter boxes only cases I buy for our phones. Black case is good for any occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone great and absorbs drops really well. I'd recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Would buy it again. It’s a bulky but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case durable hard to damage tough good looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this. It's strong enough to keep my phone safe from my kids!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Product with Flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Commercial Electrician The case does a great job of keeping dirt and dust out. The included holsters clip broke off after a week of purchase while clipped to my belt at work. Being about 10 ft. above a ladder, my phone landed on it's back on gravel and the glass protecting my camera cracked. I've been carrying my phone in my pocket for now, but I will be replacing the case to provide better protection to my Note 8.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Castle,

      We're bummed to hear that your Galaxy Note 8 took a spill in the Defender case and didn't emerge victoriously. While a ten-foot drop can be pretty intense and a little outside of our drop protection parameters, we still apologize that this happened. We would love to set you up with a warranty replacement, since it sounds like your current Defender was jeopardized during the incident. Please feel welcome to contact our friendly Otters at 1-855-688-7269, and they'll process a claim for you right away!

      Sincerely,
      OtterBox Customer Service Team otterbox