Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1322 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,322 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great all around protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Really great body and screen protection. I've dropped it down my 5ft staircase and it was completely unharmed. Cons: It a little pricey, but if you get it on sale then its definitely worth it. Not really cons but things to keep in mind: Does not prevent screen glare Does not protect against liquids

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A must have 4 samsung gal s4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone the second day I had it and the Otter case had no scratches on it , it protected my phone very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is help. No problem on this phone case. it is good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like magic I got my husband one to match he loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am definitely liking this brand! However, I do have a complaint. The case material is different than the one below, so I HAD to get this one for like $5-$10 more and still had to peel off the screen protector (not recommended), because I already had one put on my phone a few days after I bought it and got a cheap-o case (not this one, some dumb mall vendor one). If you peel off the screen protector, be prepared to not be able to remove the stickyness. Why it didn't come off right after I removed the screen protector is beyond me. My real complaint is if you're gonna have a better support option than the medium range case, have a screen protector and a no screen protector option. I was struggling inside the best buy for nearly 20 minutes trying to decide if I wanted the medium protection, or the strong protection with the stickyness (because I knew I'd have to remove the screen protector). Yay for choices! -.-

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another excellent phone case from Otterbox! This case protects your phone extremely well and is very durable!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    fantastic protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has protected my overpriced phone from countless drops. This case is money very well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is cool, and love the different choices. Good case for phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases have always been top of the line and cheaper than Lifeproof. Sometimes it is annoying to take the whole case apart to get stuff from under the screen and etc, but it is very durable. Bought this for my Dad for Christmas with his new Galaxy s4 and he is still using it. However, the belt buckle broke pretty quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NIce looking but.......

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking case when new, but after a couple of weeks it gets dirty and there is no way to clean it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi DarkHorse,

      We’re sorry to hear that your Defender case doesn’t want to let go of that dirt. Typically the warranty is set up to replace an OtterBox with the same color but we can make exceptions in situations like yours if you would like to try a different shade. Please call our color savvy Otters at 1-855-688-7269, and we will be happy to get you set up with that warranty replacement.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    ITS POPULAR BUT NOT THE BEST

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its still a good case but i think its just popular and thats all everyone sees i tried this one survivor and kraken trident they are ALL GREAT CASES but i wanted something different that no one else has and still protects so i went with the kraken but as far s size and attractiveness i would have gotten the defender the survivor was really good too but just too big i have a galaxy s4

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the purple one myself and love it. I got the Pink one for my friend for xmas. It's more of a hot pink than what is pictured, but its a great color. Love the price for this one, I might actually get this one for myself too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product to protect a great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both got cases at the same time. We both love them with one exception. Her pink outer case layer is looking dirty and doesn't wash clean. It looked really great for about a month, but then started to look dirtier and dirtier. I have no complaints for my black case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great! Super strong and case withstand a lot. However, I did notice that mine attracts a lot of dust underneath the plastic screen protector. If not cleaned frequently enough, there will be permanent marks. Mostly little dots.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like this case, but it is a pain to remove. It definitely does it's job though. However, it really got dirty looking in a couple weeks and wouldn't come clean so I got a commuter case in a different color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it for women on the go.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It is indestructible and protects my phone while still remaining girly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great only drawback is it fell out of my jacket pocket and my screen still cracked on my bathroom floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box products are life savers for the cell phone world.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wow, OtterBox...your quality has gone down hill!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past the Defender Series case was good. I had it on many phones. But every time, the rubber ALWAYS starts coming off the corners like it is being stretched out & it always happens every 3 months. I have had so many replacements sent out to me by OtterBox that it is sickening! I love the idea of the case, but it just doesn't hold up over time. Now trying it on the Galaxy S4, the holster is now an additional area of concern. The clip that holds the phone in the holster is VERY flimsy. I do not feel confident that it is going to stay in there after bending down or twisting & turning. Next up, the plastic part of the case that goes together before you slip the rubber surround on is thinner than the one I had on my Galaxy S3! Add insult to injury, the case doesn't want to stay snapped together! Overall I am just unhappy with the quality. I plan on looking elsewhere.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just a too big any too bulky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this case because I had heard that it was he best. If you want to completely protect your phone, I guess that it is the way to go, however it does make using your phone more difficult. The power button, and the volume button take a little more effort to get to work, and sliding down the settings menu was tricky. Overall it was just too big. It took away from the slim design of the phone and it didn't fit in my pockets at all. I took I back and bought a case by speck....so much better!

    No, I would not recommend this to a friend