Customer Ratings & Reviews
- Model:
- 48666BBR
- SKU:
- 5773812
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and good fit of the Defender Series Case. Many appreciate its ease of use and the overall quality, while some find it adds bulk. A few comments focused on the color and weight, with mixed opinions on the included belt clip. The price point also received positive feedback.
This summary was generated by AI based on customer reviews.
phone cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not what I was looking for. doesn't have a screen protector...basically its open and if you drop the phone your screen can break. you would need to add some kind of shield to the screen.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey susto,
We're so sorry to hear that you're feeling letdown by our new screenless design for the Galaxy S8 Defender. We were concerned that our customers would be hindered by a built-in screen protector while using the curved edges of the infinity display, so in order to forego any of these frustrations, we decided not to include one. We understand that this makes customers feel a bit defenseless, but we assure you that our cases are still just as protective as ever! Additionally, if you are interested in a little extra security, Best Buy does carry the Alpha Glass screen protector that will pair perfectly with your Defender. Feel free to check it out by following the link below, and please don't hesitate to call our Otters at 1-855-688-7269 if you have any questions!
https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930959.p?skuId=5930959
Best,
OtterBox Customer Service Team
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent case but I dropped my phone from a table on an outside concrete patio and it cracked the corner. A little disappointed for it cracking from such a short fall.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Eric,
Sorry to hear that your Defender series case has suffered an intense injury! Our products aren't specifically engineered to be indestructible so much as they are intended to absorb the brunt of impacts that would otherwise compromise your device. As long as your Galaxy S8 has emerged unscathed, we're still going to call that a win and cut straight to the part where we get you a replacement case to keep the protection going! Please feel free to call our efficient Otters at 1-855-688-7269, and they'll set up a warranty claim right away!
Best,
OtterBox Customer Service Team
Like it BUT NOT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using otterbox defender cases for years, but a screenless case? Nope. I just bought one for my Galaxy s8 and now i have to spend more money on a screen protector.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Coco,
It's a bummer to hear that you're feeling so let down by our new design for the Galaxy S8 Defender series. We sincerely feel that our customers will have the best interaction with the curved infinity display through direct contact, without any interruption from a built-in screen protector that might impact touch sensitivity. With this in mind, we decided to forego the traditional integrated screen protection and offer a tempered glass solution instead. If you run into any future OtterBox questions or comments, please don't hesitate to ring up our friendly Otters at 1-855-688-7269, and they'll always do what they can to help out!
Sincerely,
OtterBox Customer Service Team
Like case but no screen which i do not like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case but you need to buy an glass screen cover which I do not like. So it cost another $50. I dont why otterbox could not make the case with am screen protector.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Cris,
We're so sorry to hear that you're feeling let down, so to speak, by the screenless design for the Galaxy S8 Defender! We were concerned that our customers would have difficulty using the curved edges of the screen with a screen protector attached to the case itself, so in order to forego any of these frustrations, we decided to not include a built-in screen protector on the Defender cases. We understand that this makes our customers feel a little more vulnerable, but rest assured, our cases are still just as protective as ever! They go through an extensive amount of testing to earn the Certified Drop+ Protection rating, and we are confident that your Galaxy S8 should be safe going forward. If you have any additional OtterBox questions, please feel free to call our friendly Otters at 1-855-688-7269!
Best,
OtterBox Customer Service Team
OtterBox - Defender Series Case for Samsung Galaxy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox - Defender Series Case for Samsung Galaxy S8 The port covers on this black OtterBox Defender case keep dirt and dust from interfering with connections.
I would recommend this to a friendItem description deceptive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No where in the description does it say there is no protective screen for the front( glass front ) of the phone. So the face of the phone is not protected at all.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there 338Shooter,
We deeply apologize about any confusion caused by our screenless design for the Galaxy S8 Defender. We specifically decided to forego the built-in screen protector on this series to allow customers full access to the beautifully curved infinity display. If you're looking for a little more protection upfront, so to speak, we would recommend checking out our Alpha Glass screen protector, which applies directly to the screen itself! Feel free to take a closer look via the link below, and call our helpful Otters at 1-855-688-7269 with any further queries!
https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930959.p?skuId=5930959
Sincerely,
OtterBox Customer Service Team
no screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All my other phones have always been otterbox protected and did not realize that this case, and many other otter cases had discontinued the screen protector.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey kcupcaribuo,
We apologize that you're feeling so bummed by our screenless approach to the Galaxy S8 Defender series! We predicted that a built-in screen protector placed over the curved screen edges could cause interruption and touch sensitivity issues. Rather than having customers go through such frustrations, we resolved to forego the traditional screen protector and offer a tempered glass solution instead. Please feel welcome to check out our Alpha Glass via the link below, and call our friendly Otters at 1-855-688-7269 with any further questions. They'll always do what they can to help out!
https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930959.p?skuId=5930959
Sincerely,
OtterBox Customer Service Team
Pretty Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing about this case is I dont feel like it has good enough coverage for the front of the phone. I would still worry if my phone dropped about it cracking.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Connie,
We apologize that your Galaxy S8 screen is feeling a little vulnerable in our Defender! The cases go through an extensive amount of testing to earn the Certified Drop+ Protection and to ensure that they are ready to protect your phone. If, however, you still feel unsure, we would recommend taking a look at our Alpha Glass screen protector. The fortified glass is applied directly to the phone screen and establishes an extra layer of security, just in case. If you follow the link below, you'll find the screen protector sold right here on Best Buy, so you can check it out! If you have any further inquiries, please reach out to our Otter support team at 1-855-688-7269, and they'll be glad to assist!
Best,
OtterBox Customer Service Team
Not up to Otter box standards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No screen protector. Lesser brands have screen protectors. Loyal customer of Otterbox. Only reason I bought this was for belt clip which I need for my job!
No, I would not recommend this to a friendDurable and Overall Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Case! Not a fan of them removing the plastic covering and forcing you to buy the additional tempered glass screen protector, but good case no less
I would recommend this to a friendS8 just okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like a few thjijngs with the new phone but don't like the new shape and that phone cases dont fit it. Don't like how apps appear on the new phone.
No, I would not recommend this to a friendOK case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is great at protecting the phone but it does not come with a screen protector any more and makes the finger print almost impossible to use.
No, I would not recommend this to a friendNot always a perfect cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well I would still have my S8 if the screen didnt crack while I had this cover on it!! Oh well. But overall still a good cover.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Nitty,
We're genuinely sorry to see that your Galaxy S8 retained some damage while working together with the Defender series! Truly every effort is put forth to ensure that our cases provide the best device protection possible, but unfortunately, there are occasionally dynamics at play that are beyond our control. In the end, we are unable to guarantee that absolutely all exposure to risk is eliminated through the use of our products.
Although our warranty is not transferable to the Samsung device itself, we would still very much like to set you up with a brand-new OtterBox in the event that your current case was also somehow jeopardized during the incident. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll set this up for you right away!
Sincerely,
OtterBox Customer Service Team
Otter box is an great priduct
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only the thing I do not like about the otter box is that its screenless ,so you have to also buy an glass screen to protect the phone screen.
I would recommend this to a friendNot bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no screen protector and rubber case is stretching out on one corner are the bad... good is case seems to a good bump
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, TimmyD!
We're bummed to hear about the issues you've had with your case. As far as the screen protector goes, our engineers determined that the best way to interact with the touch screen on your device was without the addition of a built-in screen protector. Thankfully, that case is totally compatible with Alpha Glass. Check that out here: https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930959.p?skuId=5930959
As for the stretched out slipcover, we do have a pretty spectacular warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get a warranty claim started for you.
Best,
OtterBox Customer Service Team
Ok Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox - Defender Series Case for Samsung Galaxy S8 Not as good as prior otterBox Products No Screen Protection
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there outlawgourmet,
We apologize that you're feeling slightly let down by the lack of a built-in screen protector with your Defender series! We purposely designed this case with a screenless style in order to provide a clear-cut, seamless experience with the curved display. Rest assured, that unit should still keep your Galaxy S8 safe and snug for a long time to come. If you do have any other questions, please feel welcome to call our playful Otters at 1-855-688-7269, and they'll be thrilled to dive in and help out!
Cheers,
OtterBox Customer Service Team
A little disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox makes an ok cell phone case protector, but mostly in Black. I like something with color like the one I use to have. I even looked on line to see if I could find something with a flowery pattern and nothing, ( from otterbox ) And the price was not bad, but I found what I want for Half the price, and protected the phone just as well for half the price online. A lot of ph. cases are way over priced. Seriously !!!
No, I would not recommend this to a friendok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i saw the advisetime it say the case have cover but when i pick up at store its the same before i have therefore i return
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi chun,
We apologize about any confusion related to the Galaxy S8 Defender series! True, this Defender is one of our screenless styles, which offers direct contact with the curved screen edges of the infinity display. Before you return the product, please note that we do offer a tempered glass option that will pair perfectly with that Defender case. Please feel welcome to check out our Alpha Glass by clicking on the link below, and give our helpful Otters a call at 1-855-688-7269 with any questions!
https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-samsung-galaxy-s8-clear/5930959.p?skuId=5930959
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Protection
Great look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look for the Samsung S8. I am very clumsy and drop my phone often and it prevents it from breaking as long as it doesn't fall on the front screen. However, I would recommend they put the clear cover on the front of the case to protect the screen. The corner of my screen cracked from dropping the phone.
No, I would not recommend this to a friend Covers your phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue is talking through the otter box sounds like you're under water. Recommended for safety features.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Familyof4,
Underwater?! Say it isn't so!
We dearly apologize that your Defender is dealing with some audio issues, but we hear you loud and clear, and our Otter experts are here to help. Please don't hesitate to give them a ring at 1-855-688-7269, and they'll get things back on track with some smooth troubleshooting!
Best,
OtterBox Customer Service Team