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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 140 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series for Apple iPad Air, highlighting its robust protection and overall build quality. Many appreciate the snug fit and the added convenience of the built-in stand. However, some customers express concerns about the attached screen protector and the bulkiness of the case. A few also find the kickstand to be somewhat difficult to use and feel the price may not be justified.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 140 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides great protection without being overly bulky.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Nice case but don’t like built in screen protect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is ok but not thrilled about the plastic attached screen protector when we purchased and had a glass one installed. Ended up removing it because I think it was causing glass one to bubble.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made case that offers good protection along with being compatible with the iPan Pencil.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 3 out of 5 stars

    Great case, but the pencil flap needs improvement

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been supporting this brand for over 12 years because they’re true leaders in protection. However, in recent years, the pencil flap on this model has become a real issue. On this case, the flap broke just one week after I started using it. It’s simply too fragile and needs to be redesigned or reinforced. Aside from that problem, the case itself is very durable and provides excellent protection. Even with this issue, I still trust the brand and hope they improve this weak point in future versions. ✅ Yes, I would recommend the product, but with caution about the flap.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Pros mentioned:
    Protection, Stand

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly securely around the IPAD. Not afraid for the accident drop or it falling to the ground. The stand is sturdy so it sits up on any table for easy viewing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    13 inch iPad case by outter box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    13 inch case is great to have if u have a toddler that plays with your ipad only thing is the screen protector part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the ipad air 11inch M3. Fit perfectly. Has handy pocket to put pencil and place to make it a stand on back. Strong product and happy. I purchased many otterbox defender products for durability.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection. Used it as a gift for my boyfriend to protect his Ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Good case with odd removable cover/stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy case, only weird item is the detachable front cover/stand. Does what it is supposed to do, but it can be hard to remove and switch around, it's a little clunky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Fit to taste. Using the product gives me easy of mind while the kids are using their iPad. Very much like by my child, with the back stand allowing him to use his iPad with ease. His is happy with the security and assistance of the product. The cover is also light weight and not burdensome Will recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great iPad cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product that protects the iPad perfectly. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Highly recommend for workouts and pleasure.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally recommend these Sony earbuds. Love the size and additional rubber tips to help best fit your ear. Great at blocking sound during my workouts in the gym with more than 10 folks working out and TV's and radios playing. Sound quality is very good. Did have some issues getting them to connect with computer and Iphone using app. Once connected never another problem.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    OtterBox rules

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the wrong case by accident, but the quality and look of the case was awesome. Always go otterbox

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Kickstands on both the cover and the case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy an OtterBox case especially for my iPads. Strong, sturdy reliable and this one comes with a kickstand on the cover AND the case itself, I absolutely love this one, oh and it also comes with a plastic screen protector which I always need on my iPad because I’m always wiping off fingerprints

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Sturdy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the ipad air. Seems pretty sturdy and well made. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my devices with otterbox. This Defender case is what I expected. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always bought otterbox for the best protection against all accidents , I highly recommend this one it’s awesome!!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Annoying screen protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was really nice when it came to the case but the plastic screen protector that came on it was really annoying and I had to return it because I couldn’t use the Apple Pencil with it. I wish there was a way to remove it and just keep the case but it isn’t assembled that way.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are glad to hear that the retailer helped with this issue. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Best Thing Ever!!! :)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing ever. My Godmother drops her phone etc. and therefore I thought this Otterbox would be of the best protection for her IPAD which was a gift. I am so glad it was created for such incidents. :)

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Fit my iPad perfectly and gives me peace at mind that it’s protected.

    I would recommend this to a friend