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Customer Ratings & Reviews

Your price for this item is $56.99
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Customer reviews

Rating 4.7 out of 5 stars with 1566 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and secure fit offered by the Defender Series Pro case. Many appreciate the case's lightweight design and ease of use, along with its positive aesthetic qualities. However, some customers point out the lack of a screen protector and potential incompatibility with wireless charging. The overall quality and price are also frequently discussed aspects of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,566 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Gotta love the otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As per usual, love the otterbox. I just spent too much money on a top of the line Iphone pro max, and as the the otterbox is on sale for 39 dollars, it's totally worth it. It's elegant and indestructible. I'm a phone dropper, and if you are too, this is the case for you. Just finished putting it on, and it's clean, functional and totally protects my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection for an expensive phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought an iPhone 12 Pro Max and this will be the 3rd time I'll be using otter Box Defender Series to protect my high dollar investment. It has saved my previous phones from major damage , my wife dropped hers and the protective shield, separate product, cracked but the iPhone and its screen were fine . We got top dollar on our trade ins.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    OtterBox case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta product, great protection and easy to clip on and off.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone has great protection and this cover didn’t add much bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    We will try it again.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really trusted this brand due to bad quality of the iPhone 6 cases. We shall see how it goes. Hope it doesn’t fail me again. Fits very well. Only had a phone for two weeks. Case is already showing signs of wear we’re it covers the charging port. Hard plastic and rubber components. I would not recommend this product due to the fact that Amazon or eBay and other companies make very well comparable cases to the outer box.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my iPhone 12 Pro Max! Very affordable!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel, think it will offer great protection not too bulky

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my phone perfectly. Not too bulky for my wife’s hands.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Light Pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fits well and light, easy to carry on my hips

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very protective, looks very good and holds very good in hands

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Defender by Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit an finish very good. I love that it protects my new phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox is great protection for your phone. Really saved my phone when I dropped it then ran over the phone with car tire. Did not break the phone. Ended up with Only a small scratch where a sharp rock was on the screen. I couldn't have a phone without the OtterBox.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give excellent protection for my iPhone and was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otter box fitment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and protection color is easy to see even at night

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    New and improved !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to get the Otterbox defender because it was one of the only cases with a belt clip. I started using a cheaper version because it was just to bulky. Surprise ! The new defender I got for my 12 Pro Max offers great protection but it is nowhere near as fat and bulky as the older style. It’s actually quite thin. I would def recommend this case !

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Wireless charging is a no go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product very much. Decent looking case with a grippy hold. Which gave it 3 stars for me just by itself. BUT... 1. NOT mag-safe compatible (I read it had varied results) 2. Cant charge wirelessly with Qi charging stands. I went all in on wireless charging and since I bought the case... I was disappointed that it cant charge. Im hoping for the other Defender Pro XT case that is "mag-safe compatible" to possibly work?

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not loving your Defender Series Pro case! While that case is compatible with Qi charging pads, it is not designed for optimal functionality with MagSafe accessories. Keep in mind, this case will perform best with OtterBox branded wireless chargers. That being said, we have a sizeable lineup of OtterBox cases that we designed specifically to interact with Apple's MagSafe ecosystem and that have been through our full gauntlet of tests to ensure they will still offer the protection OtterBox is known for. Check those out at Best Buy, Apple, or our website!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and doesn't slip and fall out your hands or table.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and sturdy. Openings for access align perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Defender Case for IPhone 12 Pro Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has never failed me when it comes to protecting my phones. I have used Otterbox cases since 2011 and never had a complain about them. Provides the best protection for my IPhone 12 Max Pro. I love the warranty because if something happens to the phone case, I just have to pay for shipping to get a new case compared to paying over $65

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Great fit, excellent protection. Easy to install.

    I would recommend this to a friend