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Customer Ratings & Reviews

Your price for this item is $56.99
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Customer reviews

Rating 4.7 out of 5 stars with 1566 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and secure fit offered by the Defender Series Pro case. Many appreciate the case's lightweight design and ease of use, along with its positive aesthetic qualities. However, some customers point out the lack of a screen protector and potential incompatibility with wireless charging. The overall quality and price are also frequently discussed aspects of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,566 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Protects the phone. Good value. Nice fit.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really protects my expensive I phone. Is not too heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Liked it so much, I bought it twice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As you would expect with any Otter Box product, this lives up to expectations. I used a previous version for an iPhone 7 back in the day. I was very satisfied and decided to purchase this for my new phone. There’s clear instructions on how to install if you haven’t used one of these before, or you can always search on YouTube.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Nice Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to hold. Fits good. Buttons easy to push.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Otterbox Defender iPhone Case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox Defender is bulky but it works well. Have dropped the phone a few times so the case has been tested.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Some of the best.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox Defender cases are my go to case when I get a new phone. A good case, and a Screen protector are a must if your serious about keeping your new device safe. As much as I would love just leaving the phone naked, I ride Motorcycle, and in the off chance something happens, I'd like to not have to replace my device.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit. Strong protection. Not too bulky. Good case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, good protection to your IPhone 12 Pro Max

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep the phone safe and protected, nice color

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great brand

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case for iphone 12. Used otterbox productd before for other iphone cases. Always reliable brand. Bought this on sale. Wish it had a screen protecter but the phone screen is below the case shell so it is protected if it gets drop. Same for the back of the phone. The camera lenses are protdcted.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Defender - Apple iPhone 12 Pro Max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to protect my new Apple iPhone 12 Pro Max in 2020. I am glad that I did. I dropped my iPhone on concrete & the rubber case & plastic case protected the phone. The plastic did break on one of the corners. I have replaced the case with a new Otterbox case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    dust cover or built in failure point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the case overall is as advertised. I would like to get more information on the benefits of adding something like the screen protector. The biggest problem I see is the lightning port cover. It does not accommodate the lightning connector without considerable bending of the case around the screen. Wireless charging is not efficient and this bending when using the lightning connect will lead to case failure.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Phil!

      We're sorry to hear about your disappointment with your Defender Series Pro! After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. Additionally, that case is totally compatible with Amplify and Alpha Glass if you're looking to add a level of protection never available with our older Defender Series design.

      If you run into any issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Iphone 12 case defender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and it dont look that bulky and fit great.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Best iPhone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use OtterBox for my iPhones and iPads. They are durable and the rubber outer layer stays snug to the plastic casing. Compared to the Deffender series for older iPhones, this one is relatively compact and easily fits in my back pocket. I does not slide around on leather seats, my center console or dash.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Mag safe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case is nice and slim and fits the phone perfect. but it does not charge With the Apple mag safe charger.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Still Sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Otterbox for YEARS!!! It has kept my phones, tablets and iPods safe and continues to do so. Fits my iPhone 12 Pro Max perfectly and didn’t add the huge bulk that I was expecting. Although I do have a screen protector, I don’t like the fact that they discontinued the screen protector.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Great but not wireless compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased the iPhone 12 Pro Max which is awesome and I wanted to purchase the otter box to protect it. The otter box is super protective and looks great. The only gripe is that the case is so thick it won’t charge on my wireless charging dock. I’ve tried two different ones and no luck. The packaging says it is wireless compatible but not for me. Good luck!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s slimmer than before and it’s functional. I had experience with Otterbox case for my 7+ phone and it always protects my phone well. When I traded it in, the exterior of my old phone was in excellent condition so I know this New Otterbox will protect my new iPhone 12 Pro Max.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Gotta have it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using OtterBox Defender cases on my iPhones for as long as I can remember. They offer tremendous protection against damage. This newest case appears to be of the same high quality that has always been true of this brand. I have full confidence that it will provide excellent protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best proctection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is probably the best proctection for the iPhone 12 Pro Max out there.after a few drops my phone is still intact and like new.great on any wireless charger one.and all phone inputs are covered.yet is very slim with very good hand feel and grip.very very glad I got this case on my phone.

    I would recommend this to a friend