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Customer Ratings & Reviews

Your price for this item is $56.99
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Customer reviews

Rating 4.7 out of 5 stars with 1566 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and secure fit offered by the Defender Series Pro case. Many appreciate the case's lightweight design and ease of use, along with its positive aesthetic qualities. However, some customers point out the lack of a screen protector and potential incompatibility with wireless charging. The overall quality and price are also frequently discussed aspects of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,566 reviews
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Highly recommend iPhone 12 Pro Max case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical high quality Otterbox case that easily protects iPhone 12 Pro Max

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Everyone must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son as a present for his new phone. He loves how it fits perfect on his phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, with this otter case for my iPhones at protects for any drop , water and dust

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always put my phones in these case I have dropped them and have never wrecked one of my phones and that has been from the 3 to now the I phone 12 max plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case for phone !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really protects my phone ! I absolutely love this case ! Plus, it was at a really good price !

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good value for your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up buying this as a replacements of a clear case. It fits nice and the phone feels secure.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to protect this major investment since apple raised the price of apple care

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for your phone. Keeps my iPhone safe from grandchildren dropping it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 12 Max Pro Otter Box Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is excellent and protects the phone well. A little high on price, but it is a solid case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for iPhones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for new iPhones ! Have used these before and very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband. We’ve always bought the Otter Box protectors and had good luck

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I get every time I get a new IPhone unless it’s ran over by an 18 wheeler.lol

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great& covers nicely!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Iphone 12 Pro Max case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection this case gives my Ip es 12 pro max!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    You Need This

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, thin, provides excellent grip. Always have to sport an Otterbox when I have a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone protector! I was searching for the perfect protection for my phone...OtterBox never disappoints. However, I do try to wait for it to go on sale , it’s a bit expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super love otterbox case. It’s always on my line up of cellphone cases ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protective case for iPhone 12 Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for the price. Suggest instructions be read before affixing glass screen.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case. Nice grip. Cool screen and camera clearance. And it’s anti microbial

    I would recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Otterbox defender review for iPhone 12 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst part about it is that it isn’t compatible with wireless charging I tried both my mag safe charger and Belkin Qi. I looked and it said wireless charging compatible when I bought it but I can’t get it to work. Since this was one of the big features to use on the upgrade I feel like it’s just as bad as making the case cover up one of the four cameras. However it’s durable and if your more concerned about having an overly protective case and don’t plan on using wireless charging or mag safe accessories it’s fine.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not loving your Defender Series Pro case! While that case is compatible with Qi charging pads, it is not designed for optimal functionality with MagSafe accessories. Keep in mind, this case will perform best with OtterBox branded wireless chargers. That being said, we have a sizeable lineup of OtterBox cases that we designed specifically to interact with Apple's MagSafe ecosystem and that have been through our full gauntlet of tests to ensure they will still offer the protection OtterBox is known for. Check those out at Best Buy, Apple, or our website!

      Best,
      OtterBox Customer Service Team OtterBox