Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $56.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1566 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and secure fit offered by the Defender Series Pro case. Many appreciate the case's lightweight design and ease of use, along with its positive aesthetic qualities. However, some customers point out the lack of a screen protector and potential incompatibility with wireless charging. The overall quality and price are also frequently discussed aspects of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,566 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Outer box

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for protection for iPhones Works great works with wireless charging

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot slimmer than previous versions, but maintaining the great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forged by God

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone Case and feels good with a little bit of weight to it but not to bad .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tried and True product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Otter products! They keep my phone well protected through numerous drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love color. . classy but not girly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color and weight, Have dropped it a couple of times and is holding up well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect an Investment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Protection for an Excellent Investment. Durable and not to bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The ultimate protection.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can thro tour phone against a wall and nothing happens to it.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Depends on your needs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great if you’re anticipating a lot of bumping/dropping... like perhaps you work in an outdoor labor intensive environment... I dunno. The cons of this case are it’s very bulky and heavy for an already bulky and heavy phone. Also, it does not work with MagSafe and needs to be removed to charge in that fashion. So really depends on what you need from a case. It’s definitely going to do the job of protecting your phone but it’s a task to take it off. It’s fairly pricey as well.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! That is the most rugged case option in our lineup, so it will be a bit more robust than some of our other offerings. While this OtterBox is compatible with Qi charging, it was not designed for optimal performance with MagSafe accessories. Having said that, we do have a full lineup of OtterBox cases that are designed specifically with Apple's MagSafe ecosystem in mind. We'd suggest checking out our Symmetry Series+ with MagSafe through the link below, as it sounds like it will also meet your needs for a sleek protection option.

      Symmetry Series+ with MagSafe: https://www.bestbuy.com/site/otterbox-symmetry-series-with-magsafe-for-apple-iphone-12-pro-max-black/6427854.p?skuId=6427854

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    #1 protection for any iphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual otter box is the number 1 brand to choose if you want to protect your iphone

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 2 out of 5 stars

    Great protection, poor fit with screen protector

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The defender case is great protection and anti slip grip. Unfortunately this will be going back. I’ve tried 3 different screen protectors (not full coverage) and have a horrible clicking noise in the case where it won’t latch due to the screen protector. A screen protector is essential for any Ceramic Shield iPhone so this case should be a no go for everyone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! While this case is designed to be compatible with OtterBox screen protectors, we can't guarantee compatibility with other company's screen protectors. If you are using an OtterBox screen protector, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement case and screen protector.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Weill never own a phone without an otter box always protects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cell phone info

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and make of this product ! Very easy to put on !

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box phone cover

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome! You can’t go wrong buying it. Keeps your phone well protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think there is a better phone case to protect your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    ottetbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have always used the otterbox on my phones and it never lest me down great product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case protects my phone from myself I can’t be without an otter box

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made case. Would highly recommend as a good protection for cell phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects Phone Very Well

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job at protecting your phone from dropping it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very clumsy so having this otterbox has been wonderful to my iPhone 12 pro max.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great box

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep your phone safe and buy the box it has worked great for me

    I would recommend this to a friend