Customer Ratings & Reviews
- Model:
- 77-66268
- SKU:
- 6422385
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and secure fit offered by the Defender Series Pro case. Many appreciate the case's lightweight design and ease of use, along with its positive aesthetic qualities. However, some customers point out the lack of a screen protector and potential incompatibility with wireless charging. The overall quality and price are also frequently discussed aspects of the product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Best cases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always relied on otter box cases because they really work
I would recommend this to a friend - Pros mentioned:Protection
I phone 12 max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always used Otterbox for all my phones . Never broke any one them
I would recommend this to a friend - Pros mentioned:Protection
Max pro protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the perfect buffer and protection for my iPhone 12 max pro!
I would recommend this to a friend - Pros mentioned:Protection
Otter Box iPhone 2 Max case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid made Otter Box Case. Keeps IPhone 12 Max well protected.
I would recommend this to a friend - Cons mentioned:Bulk
Very good case!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case and not too bulky like some others. Very well made.
I would recommend this to a friend - Pros mentioned:Protection
Retired Teacher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for someone that drops their phone.
I would recommend this to a friend - Pros mentioned:Protection
Mariam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable and great protection for your iPhone Protect from falls
I would recommend this to a friend - Pros mentioned:Case quality
AMAZING OTTERBOX CASE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality case. Durable. Wonderful. Perfect for this iPhone.
I would recommend this to a friend - Pros mentioned:Protection
OtterBox-Defender
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best way to protect your cellphone. OtterBox-Defender
I would recommend this to a friend - Pros mentioned:Protection
OtterBox-Defender
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best way to protect your cellphone. OtterBox-Defender
I would recommend this to a friend - Pros mentioned:Protection
Best case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case, price was good. Very good protection for a phone.
I would recommend this to a friend - Pros mentioned:Protection
iPhone 12 case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in place of a mophie case. Provides good protection.
I would recommend this to a friend - Pros mentioned:Protection
Otter box defender iPhone 12 Pro max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Good case, not too bulky and very protective.
I would recommend this to a friend - Pros mentioned:Protection
Homeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent protection and well made. Second one I purchased
I would recommend this to a friend - Pros mentioned:Protection
OtterBox Defender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent box to protect my new IPhone 12 Pro Max.
I would recommend this to a friend - Pros mentioned:Protection
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To protect your phone and able to charge it in the same time
I would recommend this to a friend - Cons mentioned:Wireless charging
Good case blocks wireless charging
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case. Not as thick as the old cases but blocks wireless charging on the 12 pro max. They say it works on otter box website but it does not and tons of reviews on Amazon to confirm. I always put these on my phone but might have to find an alternative that allows wireless charging. Tried on several charges and worked on none. May charge on some with the rubber removed but that will stretch out taking it off every night to charge
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Mike!
We're sorry to hear about your disappointment with your Defender Series case! While that case is compatible with Qi charging, some chargers tend to work better than others, so you may find that a different charger suits you best. Keep in mind, our cases will work best alongside OtterBox charging options. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Cons mentioned:Wireless charging
Too bulky and issues with wireless charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid case, but way too bulky and had issues with a wireless charger. 12 Pro Max is heavy as it is, with OtterBox Defender Pro it becomes way too heavy and uncomfortable to carry around. Unless you're planning to toss the phone around, seems like an overkill. Forget about wireless charging too, it would stop charging after a couple of minutes.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about the size of your case, and we'll be sure to share your experience with our engineers. If you're looking for something a bit sleeker, we'd suggest checking out our Symmetry Series case here: https://www.bestbuy.com/site/otterbox-symmetry-series-for-apple-iphone-12-pro-max-black/6422353.p?skuId=6422353
While that case is designed to be compatible with Qi charging, some charging pads tend to perform better with our cases than others. Additionally, we've seen the best charging experience with OtterBox Power options. If you run into any other issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit
Best fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fit for 12 pro Max Love the way it looks on 12 pro Max.
I would recommend this to a friend - Pros mentioned:Protection
iPhone 12 Pro max Case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best protective case for this expensive phone. Love it
I would recommend this to a friend