Customer Ratings & Reviews
- Model:
- 77-66268
- SKU:
- 6422385
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent protection and secure fit offered by the Defender Series Pro case. Many appreciate the case's lightweight design and ease of use, along with its positive aesthetic qualities. However, some customers point out the lack of a screen protector and potential incompatibility with wireless charging. The overall quality and price are also frequently discussed aspects of the product.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Wireless charging
Good case blocks wireless charging
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case. Not as thick as the old cases but blocks wireless charging on the 12 pro max. They say it works on otter box website but it does not and tons of reviews on Amazon to confirm. I always put these on my phone but might have to find an alternative that allows wireless charging. Tried on several charges and worked on none. May charge on some with the rubber removed but that will stretch out taking it off every night to charge
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Mike!
We're sorry to hear about your disappointment with your Defender Series case! While that case is compatible with Qi charging, some chargers tend to work better than others, so you may find that a different charger suits you best. Keep in mind, our cases will work best alongside OtterBox charging options. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Cons mentioned:Wireless charging
Too bulky and issues with wireless charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid case, but way too bulky and had issues with a wireless charger. 12 Pro Max is heavy as it is, with OtterBox Defender Pro it becomes way too heavy and uncomfortable to carry around. Unless you're planning to toss the phone around, seems like an overkill. Forget about wireless charging too, it would stop charging after a couple of minutes.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about the size of your case, and we'll be sure to share your experience with our engineers. If you're looking for something a bit sleeker, we'd suggest checking out our Symmetry Series case here: https://www.bestbuy.com/site/otterbox-symmetry-series-for-apple-iphone-12-pro-max-black/6422353.p?skuId=6422353
While that case is designed to be compatible with Qi charging, some charging pads tend to perform better with our cases than others. Additionally, we've seen the best charging experience with OtterBox Power options. If you run into any other issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit
Best fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fit for 12 pro Max Love the way it looks on 12 pro Max.
I would recommend this to a friend - Pros mentioned:Protection
Best protective case for iPhone 12 Pro Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This offers excellent protection for your iPhone 12 Pro Max
I would recommend this to a friend - Pros mentioned:Protection
Great Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy! Love the look and the protection! Would buy again!
I would recommend this to a friend - Cons mentioned:Screen protector
Good product but over priced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always a good product a little disappointed since this one does not have a built-in screen protector also the price was very high
I would recommend this to a friend - Pros mentioned:Protection
I phone12 pro max
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone need good protection. Nice slim case. Well built.
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great casecase otter box hit it out of the ball game with case
I would recommend this to a friend - Pros mentioned:Ease of use
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this phone case. Its easy to use. It is strong.
I would recommend this to a friend - Pros mentioned:Case quality
Very good case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good case, it’s great for the iPhone. My son love it!
I would recommend this to a friend - Pros mentioned:Protection
Best otter box case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone case, protects my iPhone 12 Pro really good
I would recommend this to a friend - Pros mentioned:Fit
The best case always
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, charges great on the wireless base and fits perfectly
I would recommend this to a friend - Pros mentioned:Protection
Protect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a new iPhone and have to protect it with Otterbox
I would recommend this to a friend - Pros mentioned:Protection
Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using it as we speak protects my phone excellently
I would recommend this to a friend - Pros mentioned:Case quality
Quality case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality case from otter box Perfect case I love it....
I would recommend this to a friend - Pros mentioned:Protection
Good case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case to protect my iphone 12 max pro!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Grip
great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great good grip would definitely recommend to anyone
I would recommend this to a friend - Cons mentioned:Bulk
Great case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, sleek look, and not too bulky. Love the case!
I would recommend this to a friend - Pros mentioned:Protection
Case.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for the phone. I always buy otterbox.
I would recommend this to a friend - Pros mentioned:Protection
Great protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has kept my phone safe , with out breaking or scratches
I would recommend this to a friend