Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black.
  • Angle. OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black.
  • Left. OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black.
  • Alt View 1. OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black.
  • Alt View 2. OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black.
  • OtterBox Defender Pro Series video 0 minutes 30 seconds

OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black

Model:
77-66268
SKU:
6422385
Highly rated by customers for:
Your price for this item is $56.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1566 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and secure fit offered by the Defender Series Pro case. Many appreciate the case's lightweight design and ease of use, along with its positive aesthetic qualities. However, some customers point out the lack of a screen protector and potential incompatibility with wireless charging. The overall quality and price are also frequently discussed aspects of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,566 reviews

  • Otter box case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case love the feel of it in your hand and how it looks on my phone. Would definitely recommend this case.

    I would recommend this to a friend

  • Great case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product works real good I would recommend this for all my friends and family it’s made out of strong plastic

    I would recommend this to a friend

  • Yogi

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is and has been the only protective case that my wife and I use. And it’s been recommended by other users.

    I would recommend this to a friend

  • great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case. i get this case with every iphone. this one seems a lot smaller than the one i had for my 11 pro max too

    I would recommend this to a friend

  • .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best defender case by far not bulky at all I’d recommend this to anyone in need of a case that’s durable and thin

    I would recommend this to a friend

  • Buy one!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get one for my phones. Protects even when you drop it in a bad way. Well worth the money

    I would recommend this to a friend

  • Otter box iPhone case

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPhone case, it’s thick, durable, and better to keep my iPhone save from braking.

    I would recommend this to a friend

  • Excellent case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and excellent case to keep phone safe. Only case I would trust. Love it. Dont go with any other brand

    I would recommend this to a friend

  • Phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only purchase the rugged type phone case for my iPhone because it has the best protective material.

    I would recommend this to a friend

  • Strong protection

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of OtterBox from the purchase of my very first case. Haven't bought any other brand

    I would recommend this to a friend

  • Tough Protection

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of OtterBox from the purchase of my very first case. Haven't bought any other brand

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 Pro Max - Berry Potion

    I would recommend this to a friend

  • Favorite case!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and safest case on the market. Otter box has never failed me and I purchased one for my brand new phone

    I would recommend this to a friend

  • Worth The Money!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would absolutely order again, at the time of purchase Best Buy had the best price I could find.

    I would recommend this to a friend

  • One of those always right products

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with a otter box .I’ve been using the defender since inception and I get one with every phone

    I would recommend this to a friend

  • Otterbox Defender

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent safety feature and protection for my new phone. I love the durability of the product.

    I would recommend this to a friend

  • Great case!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sturdy case to protect my new phone. I have always loved otter box products and this one is no different.

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 Pro Max - Berry Potion

    I would recommend this to a friend

  • Never had an issue with Otter Box cases!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Otter Box cases because they’ve always worked for me. And if I did have an issue, Otter Box took care of it. I recommend this case. But definitely get a screen protector to go with it.

    I would recommend this to a friend

  • Professionalism

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person, Ari, was extremely professional and helpful

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 Pro Max - Berry Potion

    I would recommend this to a friend

  • IPHONE 12 Otter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at Best Buy. Easy to install, has worked Iike a charm. Solid construction good value for the money.

    I would recommend this to a friend

  • Phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he likes it. He never really used a car but this he uses it all the time.

    I would recommend this to a friend
Page 57, Showing 1,121-1,140 of 1,566 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.