Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $56.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1566 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and secure fit offered by the Defender Series Pro case. Many appreciate the case's lightweight design and ease of use, along with its positive aesthetic qualities. However, some customers point out the lack of a screen protector and potential incompatibility with wireless charging. The overall quality and price are also frequently discussed aspects of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,566 reviews
  • Rated 5 out of 5 stars

    iPhone 12 pro max case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that protect my new iPhone . It’s drop proof and I did drop it a few time since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only case to buy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only case I will buy. Super solid and reliable. Clip seems more sturdy than previous ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case never have an issue with otter box they always make there product 100% dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best there is

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Have been using for over a year now. Not too thick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my daughter a new phone and she needed a case and this was well worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Added too much bulk

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is probably great for protection purposes, but I felt it added so much extra weight to my phone and made it difficult for my tiny hands to use my phone because it added extra width. I had just purchased the Pro Max and it made me want to take the phone back because it felt that big. I took it back two days later and got a slimmer case as now I love my phone. If you have larger hands then this any work fine for you, but I don’t recommend for those who have small hands!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about the size of your case, and we'll be sure to let our engineers know about your experience. Keep in mind, that Defender Series is our most rugged case option, so it'll be a bit more robust than some of our other case offerings. If you're looking for something a bit sleeker, we'd suggest checking out our Symmetry Series case. If you have any questions, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    OtterBox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever made for my device. Smart phones are expensive and need protective cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it just for warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box warranty is amazing! Great company and easy to deal with. Case I'd comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox is good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox on all of my smart phones, never let me down. Worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good buy. Wish it had a screen cover. Clip is sturdy and takes a good beating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can get it cheaper!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and should have shopped it around. Found it 12.99 cheaper after I left the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great great great great great great great great great great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My products was in good condition and good uses. Also was a good experience with the seller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for IPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, is so durable and protects my cell phone better than any other product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best iPhone cases that I’ve tried. The previous one lasted several years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales guy was extremely knowledgeable in the places that what I needed were

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I’m out in the field a lot and I needed something tough. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox - Defender Series Pro for Apple iPhone 12 Pro Max - Black case is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the phone and immediately purchased the otter box. I’ve used them for all my phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product Drop proof yes I would recommend it to my family and friends

    I would recommend this to a friend