Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black.
  • Angle. OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black.
  • Left. OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black.
  • Alt View 1. OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black.
  • Alt View 2. OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black.
  • OtterBox Defender Pro Series video 0 minutes 30 seconds

OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black

Model:
77-66268
SKU:
6422385
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1566 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and secure fit offered by the Defender Series Pro case. Many appreciate the case's lightweight design and ease of use, along with its positive aesthetic qualities. However, some customers point out the lack of a screen protector and potential incompatibility with wireless charging. The overall quality and price are also frequently discussed aspects of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,566 reviews

  • Best otter box since 2017 model

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love of thinner it feels compared to last year model

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase can not live without a case on my phone

    I would recommend this to a friend

  • Iphone 12 Promax case great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always thank you. Case is perfect

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 Pro Max - Berry Potion

    I would recommend this to a friend

  • The perfect overall protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and sturdy for all the falls out of my mom bag!

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 Pro Max - Berry Potion

    I would recommend this to a friend

  • Otter box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Good for iPhone 12pro max. Recommended.

    I would recommend this to a friend

  • Good case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my bf, good quality, and performance.

    I would recommend this to a friend

  • Otter box

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case!!! Great for drops and keeping phone safe!!

    I would recommend this to a friend

  • Heavy duty one

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Company with already solid reputation. Good quality

    I would recommend this to a friend

  • Otter iPhone case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy had them before and they hold up great

    I would recommend this to a friend

  • Phone case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case! Can’t wait to use it on my new phone!!

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Exactly as expecting and came quickly.

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Great product. I would purchase it again.

    I would recommend this to a friend

  • Mr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is well known name brand that i always used

    I would recommend this to a friend

  • Great investment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the OtterBox Defender for all my phones

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 Pro Max - Berry Potion

    I would recommend this to a friend

  • Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used otterbox for my phones very sturdy

    I would recommend this to a friend

  • Good Quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and protective case. Would definitely recommend

    I would recommend this to a friend

  • Great quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable how good the otterbox continues to be.

    I would recommend this to a friend

  • Otterbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otterbox best cases you can get!!!!!!!!!!!!!!

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 Pro Max - Berry Potion

    I would recommend this to a friend

  • Great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and durable. It’s great for my phone Loving it

    This review is from OtterBox - Defender Series Pro for Apple® iPhone® 12 Pro Max - Berry Potion

    No, I would not recommend this to a friend

  • 12 Pro Max Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and thin case, works well and looks great

    I would recommend this to a friend
Page 72, Showing 1,421-1,440 of 1,566 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.