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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1513 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 50 reviews
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Form and Function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, feels great, fits perfect, and solidly protected! I thought the Defender series was the best protection still allowing unrestricted function that was available, but now there is the the Defender series Pro screenless. Combining the Alpha Glass tempered glass screen protector and my phone is fortified, yet fully functional. The Defender series Pro outer cover feels great and provide awesome grip.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection
    Cons mentioned:
    Bulk, Screen protector

    Rated 4 out of 5 stars

    Good, but it could've been GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Otterbox cases since my iPhone 4S, and I absolutely ADORE them! They always keep my phones looking as if I had just bought them from the store years later. This case is no exception. Fits my iPhone XR like a glove, feels very sturdy and makes for a very comfortable and secure grip in my hands. I've never-and WILL never-complain about the extra added bulk the case does bring because that's what enables the case to protect your phone so competently even with multiple hard drops onto concrete (I've NEVER had a cracked screen thanks to Otterbox!). My ONE qualm, and the reason why I didn't give the item 5 stars, is that I am thoroughly perplexed as to why there is no built in screen protector on this model. That's one of the benefits of Otterbox Defender series cases-all in one protection including a screen protector. I read another review prior to purchase where Otterbox responded to the no screen protector feature by saying that they didn't feel that the phone would have been able to be properly protected by this case, due to the curved screen, if they added the usual built in screen protector. However, how were they able to add a built in screen protector for the Galaxy S7 Edge, which has a MUCH more curvier screen and body than the iPhone XR? That doesn't make any sense to me. Other than that, I love the case and the protection that it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection
    Cons mentioned:
    Bulk, Weight

    Rated 4 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers great protection for my iPhone. It is non-slip and completely encases my phone with the exception of the glass front; although the case surrounds the phone and creates a bumper around the face of the phone. The case fits my iPhone XR perfectly. It is a little bulky and makes the phone a bit heavy, but it's a trade off for the protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Grip

    Rated 5 out of 5 stars

    Excellent protection for your iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox fits quite well and completely protects my iPhone. It’s very easy to install and gives a lot more traction when holding the iPhone in my hand. It might be a little more expensive than some other cases, but well worth the price for the extra protection!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great Otter Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new iPHONE Xr and it fits like a glove. The device seems very well protected. It does not have the screen protector found on previous Otter Box Defenders but I was put at ease after reading other customer reviews and the Otter Box web site. The design of this Otter Box should protect your iPHONE screen from drops. The interesting reason why I bought the blue case is because Best Buy’s had it on sale at 29.99 and the other colors for the same case were $30.00 more! Go figure that one out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, a case needs to provide protection first and beauty second. I really like the OtterBox Defender Pro for my iPhone XR. It was a little hard to figure out how to open the case but I realized the outer flexible portion lifted up around the face and then slipped off the hard portion of the case. The hard case fit perfectly and the softer outer case fits it perfectly. Overall, it gives the XR a really nice clean look with great protection. I haven’t dropped my XR yet so can’t say how great the protection is but seems like it will hold up well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great cae

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case like every other otter box I’ve had. It fits the iPhone XR prefectly and provides great protection. Only thing missing a a screen protection which could be added if you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case made yet. Little heavy but fits great and protects phone well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good quality as always from OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is at least the 5th Otterbox Defender I have bought. I use my phone frequently in harsh, cold, wet industrial environments. I have dropped my phone several times on concrete and in water puddles and have not had a cracked screen or water related damage. The case fits over the phone well and the skin is easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Very good protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a new iPhone XR I knew I needed a case for protection. I have owned Otterbox cases before so I knew they make a rugged quality product. This one fits the phone like a glove and provides the protection I was looking for in a phone case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't too sure about otterbox, but my fiancee has always used one so i bought her this one. It was very nice. The fit was good. It feels good in your hand. She drops her phone all the time, so i believe that this case will provide excellent protection for her phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Thanks OtterBox!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, a great quality product from OtterBox. Does not have a screen protector like other OtterBox products but I love how it fits my iPhone. Add a Zagg glass protector and I like it even more!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. I really like the protection and fit of this case for the XR. It fits perfectly in my truck's wireless charging well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits the the phone (Iphone XR) perfect! It's bulky but protect the phone like no other case. No problems with using a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great for protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I love this color and it fits so snug and neat . I love that it keeps my phone protected and it feels great .

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection does not hide screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the phone snugly, but does not make it too large, still get full screen access. Definetly good protection in a drop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit covering all the important curves and it slides so nicely into any pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Perfect case for the perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect for the phone. Fits like a glove and provides the more than necessary protection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the money Very protective case for the IPhone I purchased The fit Is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fit and great color. Love the fact that the cheap plastic screen is gone from Otterbox

    I would recommend this to a friend