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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1513 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and ease of use offered by the Defender Series Pro Case. Many appreciate the case's good fit and quality, along with its attractive colors and inclusion of a belt clip. However, some find the case bulky and heavy, and the lack of a screen protector is a common complaint. The installation process is also mentioned as a potential point of difficulty for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,513 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit sad to have to write that I bought the OtterBox and other insurance because I failed to do that with a prior phone and damaged that phone beyond repair. It was an expensive mistake. This case helps avoid that expense.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otter box does the job.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me awhile to get used to the bulk of the case. Now I love it and it’s so durable. I do remove the phone for charging but otherwise I always use it. Keeps my phone safe, and that’s what counts.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protective

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your careless with your phone then this case is meant for you. Has 3 layers of protection if you use the clip that you can attach to your belt. Recommend if you have an expensive phone and you take it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    We love otterbox!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged case. Was hard to open, which I suppose isn't a bad thing. No worries about dropping it and the phone flying out! The bezel around the screen is quite deep and should offer good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Cases!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best cases. I bought this one for my dad's phone and just like all the ones I've bought . . . it has protected his phone and never have we had a problem with the phone being damaged in any fashion or form.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always used an otterbox on our iPhones. They’re so solid, hubby drops off his truck, sons drop from bunk beds, mine flung from my hand like a frisbee and was still safe and sound! This one is very sleek for a defender case. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is the best for my money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale from Best Buy for less than everywhere else. Otterbox fit and finish was great. I also purchased a glass shield with it for the Iphone Xr. I have dropped it several times and it didn't crack or chip. Rock solid case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    STURDY PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first step up to a smart phone. I wanted to protect it as I do a lot of outside physical work. This case hides the sleek design of my phone but that was not an issue for me. Protection was everything and I have not been disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    It's a OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid overall case, a little bulky but it does provide great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a repeat customer. I had an OtterBox case for my iPhone 6S. I was happy with how it protected my phone if I dropped it. I didn’t think I would like the color but I LOVE it. Overall, I’m satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Really protects the iPhone XR from screen cracks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing the otter box defender there was an incident where it dropped about 4 feet to a hard floor and hit onthe corner of phone.. The screen was not cracked it saved another screen replacement

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband calls his otter box his phone insurance! The case does add a little bulk to the phone but after a while you don’t notice it. Super easy to put on the phone and take off. Definitely worth it to protect your phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box proves it’s the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a fireman and I’ll only purchase Otterboxes. Nothing holds up better if you’re on the move. I’ve run over this thing and it’s saved my phone and still been a serviceable case afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Only case we buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased probably 10 cases over the past few years for my entire family (2 teens) and every time we upgrade our phones we get the full amount possible for credit. The otter boxes keep them safe, clean and in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Sturdy case for iPhoneXR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color, Provides protection for my iPhoneXR. Very sturdy case for iPhoneXR.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Gets the job done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot crazy stuff at my job , and I need a tough case. I didn’t want my new iPhone XR to get damage, and I defiantly chose the right case. My phone fell from the top of a 8 ft ladder and am happy to say no damage to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped phone once. Still working. Wish it came with film free for price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough & Built

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender Series is a great protector for my iPhone. A bit expensive but worth the price. It is cheaper than the price to get a iPhone fix if it is dropped and damage. (Ya Know!!) Good investment

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for phone, but I find it makes the phone heavier.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case ..protects the phone well !! Just wish it had screen protection.

    I would recommend this to a friend