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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1980 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Pro case's excellent protection and secure fit for their Apple iPhones. Many appreciate its ease of use and the quality of the case material, along with the added grip it provides. However, some customers note that it is a bit bulky and lacks a built-in screen protector, and that wireless charging may be affected. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,980 reviews
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Good grap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to grap and easy to remove also it give you good protection to the cellphone

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case for my iPhone 12

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for my iPhone 12. If you are looking for an iPhone case that is rugged and not bulky, this is the one to get. I like how it doesn't have the screen protector, as previous ones I owned for older iPhones collected dust.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    had a bit of trouble initially but it was resolved

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first of this item was defective. I had to call Customer Service and they were extremely helpful and sent me a replacement. It was attached to my iPhone 12 very easily. I'm well satisfied with this product. My daughter has been using it for years and she is very pleased with it too. I bought it based on her recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does it’s job in protecting my phone. Pricey but worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Good protection - Not compatible with MagSafe.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good case to protect your phone but I was looking forward to the plastic protector for the screen like my iPhone 8 case had. This case also will not work with MagSafe chargers. I had purchased a MagSafe charger for this phone but it is extremely difficult to use the charger with this case. It is almost like you need doctor's hands to make it work. If you want a case that will protect well this is for you. If you want to use a MagSafe, then you may want to consider a Mous Limitless 3.0!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not loving your Defender Series Pro case! While that case is compatible with Qi charging pads, it is not designed for optimal functionality with MagSafe accessories. Keep in mind, this case will perform best with OtterBox branded wireless chargers. That being said, we have a sizeable lineup of OtterBox cases that we designed specifically to interact with Apple's MagSafe ecosystem and that have been through our full gauntlet of tests to ensure they will still offer the protection OtterBox is known for.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Good Protection But Still Get a Screen Cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Defender that is not too bulky! Love it and the back gives the camera lenses enough space for you to add a camera lens cover, not something you could do with the Commuter version. About the only thing that is a bit concerning is that the front protection has been compromised with this new leaner Defender. The top and bottom are raised a bit more than the sides as a compromise but not sure if you were to drop it that it would be enough protection for the screen; definitely recommend a screen cover/shield for a little bit of front drop protection insurance. The wireless charging works great too just won’t magnetize with an Apple wireless charger well. Overall it’s great buy and I would recommend it over the Commuter version because it’s almost as slim but has that better protection. And if you are planning on getting a shield protector for the back camera lenses, absolutely get this over the Commuter it will protect the camera lenses and the shield cover 100%! Just like others say I wish Otterbox made more color variations of this cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best to protect your phone, price is not that bad if you want a good product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent drop protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone case. I drop my iPhone relatively frequently so I wanted the best possible protection. My iPhone has been fine since I got this case and dropped at least 100 times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    JohnEB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, price is good for the protection you get for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong and Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter box is very strong and durable. The one I replaced was broken in several places around the edges but still protected my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Another Good Product from Otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this case. It fits snug and seems to protect the phone well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    IPhone protector

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protector. Have had it for a year now it has saved my phone plenty.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Exactly what I wanted! Fits perfect and very light.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great Protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides superior protection for my iPhone 12 Pro. Easy to install!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otterbox for I Phone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Otterbox protective covers on all my I Phones. A little disappointed that the current version doesn't come with it's own glass or plastic protector and you have to spend additional funds to get a protector for the I Phone 12 version. Foe a company that has a reputation for such a high quality product it feels like I am being gouged a little just to make a few more bucks. Still like the product but may start reviewing other alternatives down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use otterbox since I have my first phone best protection and durability otterbox forever

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    sturdy cover for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit my phone perfectly. easy to insert phone. easily goes on belt

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Super protective iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and very protective. The best functional case available.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box top protector of iPhone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Otter Box. 1st one lasted 7 yrs. Never had a scratch, crack or breakage. Bought new iPhone & purchased 2nd Otter Box. Other protector brands do not protect your iPhone like Otter!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Total Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection from all drop angles! Easy to remove, clean, and replace

    I would recommend this to a friend