Customer Ratings & Reviews
- Model:
- 77-66215
- |
- SKU:
- 6422361
Customer reviews
Rating 4.7 out of 5 stars with 2002 reviews
(2,002 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Case quality
Rated 5 out of 5 stars
Outter box w clip is great for iPhone 12-pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been an outter box case man w the clip since day one. I’ve never cracked a screen and I’ve dropped previous phones in construction sites, out of my truck etc. I hated The plastic they put on the front of the previous models but this one does not have that and it’s so well made. 5 stars. Def recommend getting this case.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Best Phone Protection in a Case
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lifesaver for a clumsy person! I have dropped my phone several times, face down, and not one scratch.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend - Pros mentioned:Case qualityCons mentioned:Screen protector
Rated 4 out of 5 stars
Great Phone Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great phone protector. I really wish they would have continued with the build in screen protector, but still a great case.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Fit
Rated 5 out of 5 stars
Perfect fit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit. No more needs to be said. Easy to install
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Would definitely recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very protective. I have dropped it from 6 ft on concrete and it has been protected even the screen
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Screen protector
Rated 3 out of 5 stars
Disappointing compared to previous Otterbox cases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used Otterbox cases for years. I have never had a damaged phone, despite multiple drops. The case for the iPhone 12 disappoints me compared to others. It did not include a protective cover for the screen - I had to buy one separately. Also, it does not feel as secure when clipped into the holster. Black was the only color choice - I was used to many more options from Otterbox.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there, Bill!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If your holster continues to give you issues, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
- Cons mentioned:Bulk
Rated 4 out of 5 stars
Classic Otterbox Protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this slim down version of the Defender. I have used their Defender cases for years but wished they could find a way to vut down on the bulk and the have with this model. Still a bit bulky in the pocket but no where near as bad as before. You're going to have a tough time breaking your phone in this case, which is exactly why I buy them. If I have a gripe it's that I really have to dig deep to get to the mute switch. Other than that is a very good case and when you can get it on sale, it's a no brainer.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
John D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection for my IPhone. I highly recommend this product
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend - Pros mentioned:Case qualityCons mentioned:Bulk
Rated 4 out of 5 stars
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case as all the otter box defender series are, just wish it was a little bit bulkier (peace of mind knowing it’s super safe!)
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Of course but it.. it’s an otterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is there any other way to carry your phone on your belt and protect the value of your most hated monthly bill. No!!! Who needs one of those expensive insurance plans? Otter box has been my insurance plan for 10 years now and I have never broke a phone even after thousands of drops not a scratch. So year get a otterbox yo!!
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend Rated 5 out of 5 stars
Solid All Around Case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one of these cases back when the iPhone 12 Pro first came out and it protected my phone reliably for years . After a few years of wear and tear the charger port cover failed so I bought a second one to replace the first.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend- Pros mentioned:Protection
Rated 5 out of 5 stars
Satisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, durable. I’ve owned 4 iPhones, for each phone I’ve always purchased the otter box for protection of my devices. This product helps retain the value of the phone. When trading in my phones I always receive to highest trade-in value because the phone in good condition due to the protection of the otterbox
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Phone protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection for the phone is paramount. Otter should make a way of making them cheaper though.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
For the Tough Guys
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m rough and tough on phones so I need a case that supports my need I fish hunt work in a garage I’m all the time dropping my phone, so that tells my story. This case is definitely a #1 product
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I buy a new phone I always buy an otter box. Its great protection for my investment in a phone. I think their quality has went down though as usually a year to 14 months in I have to replace it to keep the drop strength
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend Rated 5 out of 5 stars
Beautiful and Tough
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color of my iPhone cover! Plus it is super strong and has protected my phone from accidental drops. There is no other phone cover I’d choose to protect my expensive investment!
I would recommend this to a friend- Pros mentioned:Protection
Rated 4 out of 5 stars
It Works.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Otter Box Defender does what it’s supposed to do: Protect your phone from the day to day hazards anyone might encounter. It’s tough enough to stand up to my daily routine as a Nurse and as a homeowner. Don’t expect your phone to survive a drop in the lake or having someone run over your phone in their SUV. But it projects your phone very adequately from butter fingers drops, falls out of pockets or bags, and the occasional falls into puddles.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Strong and Durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Otter box is very strong and durable. The one I replaced was broken in several places around the edges but still protected my phone.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Looks to have been updated
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Otter Box for the IPhone 12 Pro. This seems to have been updated compared to the one I bought a year or so ago. There was nothing really wrong with my old one except the rubber was wearing and fitting loose around the camera corner.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE BEST!! protection for any iPhone. Have used OtterBox Defender on every iPhone I’ve had. Guess that’s over at least three or four models. Only down side was lint would get between clear plastic of the case and actual iPhone screen. The one I just purchased doesn’t have the clear plastic so problem solved.
This review is from OtterBox - Defender Series Pro for Apple iPhone 12 and iPhone 12 Pro - Black
I would recommend this to a friend










