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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1980 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Pro case's excellent protection and secure fit for their Apple iPhones. Many appreciate its ease of use and the quality of the case material, along with the added grip it provides. However, some customers note that it is a bit bulky and lacks a built-in screen protector, and that wireless charging may be affected. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,980 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good case!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases are always a safe bet! This one snugly fits my phone without me having to worry if it will fit into my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone case for your iPhone. Gives you a very solid protection against any types of mishandling of your phone.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great case

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this case as it feels lighter then other heavy duty cases without giving up any protection.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with otterbox cases, had one for every phone I have owned and they always look brand new when taken out of the case even after years working in construction, I can't tell you how many times my phones got dropped and never broke.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I recommend this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the usual high quality product. Easy to apply, fairly easy to remove, and it laughs at falls from 8 feet (I haven't dropped it from a higher level). I recommend it, and am purchasing 2 more for holiday gifts. Like other OtterBox products is solid and has done what it says it will

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender series OtterBox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is that the Defender series OtterBox has saved my iPhone from destruction when i dropped it on a number of occasions.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Otter box cover

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for phone. A little bulky, but it’s worth it. Got for all mine devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy any other case for my iPhone. I have used an OtterBox case for all my previous iPhones. It's hard case has protected my iPhones, each and every time I dropped it on asphalt, tile, hard wood floors, brick, and rocky terrain. I would highly recommend an OtterBox case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox since purchasing my first iPhone, which was iPhone 4. Just bought iPhone 12, between husband and myself we have had five different iPhones and purchased Otterbox for them all. Otterbox has protected my iPhones through more than one accidental drop on concrete.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and trust this case for my iphone. I'm prone to dropping my phone from about 3 feet up. This case has proven to give me the protection I need. Plus, it's comfortable to carry around in my pocket.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Need to purchase separate screen protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to give OtterBox five stars until they started making you buy a separate screen protector, which is not cheap. It should be included with the purchase. This is corporate greed at its worst.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otterbox. Dropped phone on asphalt and concrete and not even a scratch.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid product, durable and really protects the phone from damage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone is fully protected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox are the kings of iPhone protection. I keep dropping my phone due to clumsiness and this case has saved my phone more times than I can count. It is durable, easy to clean, and stylish. You are getting what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You need protection!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need protection? You want protection? This is the legit item to get the protection you need from having your stuff destroyed! Otters are strong, but this otter box they make...whoa....it takes care of business!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Phone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have my phone attached to me so I can keep up with it. Provides great protection as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Sturdy phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sturdy phone case that has a clip for an alternative way than putting in a pocket. It does add a little bit of bulk to the phone so if you are looking for a smaller footprint than this case would definitely not be good but if that doesn’t bother you and your looking for a sturdy case to protect your phone than this is the one. Also it’s pretty easy putting it on the phone but a little tricky getting it off.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice-if you want to clip it on your belt...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and durable protection, but does not slide into pocket easily, is bulky, and would only use if needed to use belt clip-which was the selling point. Great for people who don't want their phone in their pocket! Price is fair for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is absolutely fantastic. It does add bulk and weight which I know for some is a big draw back but I’d rather have that than a broken phone. I previously had the Apple silicone case to reduce bulk and weight and after spending $50 on it, it lasted less than 5 months before the silicone began peeling off (I am not hard on my phones either!) I dropped my Apple Care and purchased this case which does a fantastic job when it comes to protection and the color is a nice touch of “girliness” The fact that is was on sale was also a huge bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case that seems to offer good protection. I wish it came with some kind of screen protector.

    I would recommend this to a friend