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Customer reviews

Rating 4.7 out of 5 stars with 2002 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,002 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    The clumsy phone handler

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fine product keeps my precious phone safe from my careless activity

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strongbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protector for your phone. If you are purchasing any kind of phone OtterBox cases are the best on the market today. Closed my car trunk on my phone OtterBox lived up to its name and protected the phone. After seeing that I would never buy another brand of case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great produce that holds up to its standards

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Saved by OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox Defender case has saved my phone many times from falls of 10' or more to having my phone (with OtterBox case) run over by a fire truck... all without a scratch or any damage to my phone. This is my fifth phone all with OtterBox cases to protect them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Otterbox because of reviews and it has been great! I work at sanitizing for Covid and clean offices I’ve dropped this phone numerous times with absolutely no damage to my iPhone12 which is too expensive to play with. A great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox protects the best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have made multiple Otterbox purchases for devices; worth the investment, they have protected from drops many times

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality case. It is a little expensive, but I am happy with its quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong material that gives you confidence! I’ve dropped my phone plenty of times and so far with no damage. I would always recommend Otter products for IPHONES. You won’t regret your purchase! Unless you drop it into the ocean.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protective but bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides all around protection. It is non-slippery to allow for a good solid grip. However, this will add significant bulk to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Good but Qi issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case with great protection. Lots of issues using wireless charging though

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box defender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your iPhone right here. Especially where it ain’t to bulky so fits in pocket nicely!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Defender for iPhone 12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a couple of Apple iPhone 12's and for the first time, I didn't buy the additional insurance. I did this for two reasons - One is that I'm working from home and will not be traveling for the foreseeable future, and two, the insurance would cost more per month that the phone. I've always had great luck with Otterbox Defender cases, and the fact that these new cases are slightly smaller and lower profile is a bonus. My wife had dropped her last phone several times and the 'ol Otterbox kept the phone in great condition. Actually, the Otterbox case developed a small crack, and Otterbox replaced it - no questions asked. A good case is probably the cheapest insurance that you can buy!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Defender for life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. I was afraid of missing the front screen protector as I have been a long time Defender user, and I was pleasantly surprised to find that it was not needed and made a huge difference on screen clarity. Glass screen protector is a must!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good case!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases are always a safe bet! This one snugly fits my phone without me having to worry if it will fit into my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    BEST MONEY SPENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for an expensive phone. Never have to worry about damage when you have this protecting your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender series OtterBox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is that the Defender series OtterBox has saved my iPhone from destruction when i dropped it on a number of occasions.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Iphone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iphone case ever I would say. It kind of makes the iphone look bulky but once you have it you can stop worrying about any accidental falls or dropping of Iphone. I’m using the defender series for all my apple handheld products since 2018.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone case for your iPhone. Gives you a very solid protection against any types of mishandling of your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    iPhone protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protecting your iPhone. This model does not have a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox Defender has been my case of choice for several phones over the years. The new one on my iPhone 12 is slimmer and more compact comparatively, but seems to be as effective. It’s not as rubbery, so it slides into and out of my pocket more easily. The literature says that it is infused with silver to make it antimicrobial. There’s no visual evidence of that, but it sounds hopeful in these COVID-19 days. The glass cover that I added is also antimicrobial. My only small contention is that the Otterbox is black, the only color available at the time of purchase, and it’s hard to see on many surfaces. Now that it’s protected, I don’t want to leave it somewhere!

    I would recommend this to a friend