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Customer Ratings & Reviews

Your price for this item is $27.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1981 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Pro case's excellent protection and secure fit for their Apple iPhones. Many appreciate its ease of use and the quality of the case material, along with the added grip it provides. However, some customers note that it is a bit bulky and lacks a built-in screen protector, and that wireless charging may be affected. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,981 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case that seems to offer good protection. I wish it came with some kind of screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter box is great buy. Hi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size,although it is heavy.I’m confident it will protect my iPhone investment.I had one for my first phone and it worked just as it was supposed to for several years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! Does a great job of protecting my phone. Also, your personnel at the store weee excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Trusted Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old OtterBox defender I had worked great for years and saved my phone many times. After numerous trips overseas to destinations all over the Middle East it got a little worn. Because the Defender held out with the abuse it had, I was happy to replace it with another like OtterBox Defender.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Good case and warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is hands down the beat phone case I have ever used and is a got to for all my phones. I tried a life proof but didn’t like the performance and screen protection. I am hard on my phones and never had any damage. Also they have an amazing warranty

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Defender, worth it’s weight in gold!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was so excited to get this for Christmas! He had one on his other phone and it saved the phone when he dropped it out of his pocket & then ran over it with his 9000 lb TRUCK! If that doesn’t speak for the value of this phone case, I don’t know what does :)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best I-phone cover available!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender is the perfect name for this I phone cover! I can't count all the times I have dropped my phone and it has never been damaged!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox does not disappoint.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have been using Otterbox cases for our phones for a number of years at this point. The do not disappoint. They are not the most expensive cases, nor are they the cheapest, but I believe that they provide great protection for the price. Good value. I wish it was easier to find screen protection that works with these phones/cases. I'm not sure it that challenge is an Otterbox thing or a Best Buy thing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It’s nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is everything I wanted. It’s sleek to stay true to the slim profile of phone. Protects my phone while staying slim. The belt clip is great for work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rugged Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice rugged Defender Pro phone case for my iphone 12. I wanted something that would protect my phone under harsh conditions and drops. I read many reviews that suggested the Defender Pro, as one of the best cases to get. It is a good heavy duty case that looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Top Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a different case for each iphone and this is the best for the money. Some have been heaver but I don't think they worked any better and cost more. This one is nonslip, put it down and it stay's put. It's not fancy, just plane black, buy that's all I need.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone protector ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender has saved my phone from damage dozens of times!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case. Love the otterbox lineup, This has been by far my favorite. It keeps my expensive investment protect all while looking stylish. The back is nice and hard and does not show scratches from fingernails or pocket junk. Defender Pro Series was the one for me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Inexpensive case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive protector for my i phone 12 pro. I drop my phone multiple times a day and have not had an issue with it. I even leaned it up against a hot pot and melted it a little but it didnt effect the product at all. You need to purchase a protective glass also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    phone box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was very good easy to use service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox cases are the best! My husband gets one every time he gets a new case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Otterbox Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone protector. I wish it had the screen saver built in. Fits the iPhone perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Defender Series Pro: Ultimate Protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender Series Pro for iPhone 12 is built like a tank. Its rugged design offers excellent drop protection, while the antimicrobial layer adds extra peace of mind. Perfect for anyone who needs top-tier durability.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Otter protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Otter handset protection. I had this for 4 years and worn out. But it’s worth because you won’t be disappointed for 4 years worn.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strongbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protector for your phone. If you are purchasing any kind of phone OtterBox cases are the best on the market today. Closed my car trunk on my phone OtterBox lived up to its name and protected the phone. After seeing that I would never buy another brand of case.

    I would recommend this to a friend