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Customer reviews

Rating 4.7 out of 5 stars with 2002 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,002 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It’s nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is everything I wanted. It’s sleek to stay true to the slim profile of phone. Protects my phone while staying slim. The belt clip is great for work.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Best Purchase Ever!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my last phone in an Otter Box Defender and it protected my phone since the I-Phone 7Plus came out. When I traded in my 7Plus for the I-Phone 12Pro, I got top dollar trade-in as it was in pristine condition when the Otter Box was removed! Well worth every penny I paid for the 7Plus and now the Otter Box for the 12Pro!!!! This particular Otter Box is easy to grip too!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection with belt holster.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been getting otterbox pro defender cases for my last six phones. I need the holster and over the years I have dropped phones in parking lots, streets and hardwood floor with no damages. When I upgrade a phone this cover is my next purchase

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trying before and it’s very resistant to hits and well protected of your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Best Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third iPhone and third otter box. Highly recommended. This case keeps my iPhones protected from drops. My iPhone 6 and iPhone X still looks brand new after many drops. My iPhone 12 Pro has this case and it’s thinner than the previous version.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Best Case for Any Phone!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender is the best cases for any iPhone. I’ve had this model on all my my previous and now current iPhone 12. I will never buy a different cases to protect my phones. I have never had a repair or cracked screen! Thank you Otterbox!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the otter box because it will keep my iPhone safer. When you pay a lot for a phone, it is well worth the money. Easy to put on your phone. Otter box had the best quality over the other cases in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable product made with lasting materials. Will purchase again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best I-phone cover available!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender is the perfect name for this I phone cover! I can't count all the times I have dropped my phone and it has never been damaged!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Thin, but still very secure.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had multiple defender cases over the years (my last iPhone was an X) this one is very thin. Surprisingly thin. I’ve accidentally dropped my phone a couple time (missed my pocket) and it hit the ground without a scratch. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my dad Needed works absolutely perfect for him so that he doesn’t lose or drop his phone

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent quality product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usual Otterbox Quality! My wife is rough on phones, so whenever we upgrade, we purchase an Otterbox Defender before we leave the store. I just wish they were a little less expensive!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Decent tank like case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case hate there is no built in screen protection, protects phone well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Otterbox Defender cases for years and they've always done a great job of protecting my phone. So far, so good with this case on the iPhone 12 Pro, but its only been a couple of weeks. Despite being the Defender case like I had on my XR, this case seems thinner and lighter. I'm hoping that doesn't relate to less protection than the older cases, but only time will tell.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Very good but not great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as pliable or thick as previous editions, but it does a very good job. One thing missing in this version would be the plastic screen protection that was built in. In all honesty, I didn't use the provided screen protector as it had an unresponsive feel to it. The solution was to remove the screen protector and use a glass protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. They do wear out eventually, but can take a lot of abuse.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. I just upgraded my iPhone and had to get another one of these cases. The last one protected my iPhone 6 for the last 5+ years. Never had a problem with the phone and knew this was the right call for my iPhone 12.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Otter protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Otter handset protection. I had this for 4 years and worn out. But it’s worth because you won’t be disappointed for 4 years worn.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sting case but sleek design. Doesn’t add a lot of bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product. My husband has dropped his phone several times and so far no damage to the phone. It’s thinner then some of the bulkier phone protectors, but as effective and easier to get in and out of your pockets.

    I would recommend this to a friend