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Customer Ratings & Reviews

Your price for this item is $27.99
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Customer reviews

Rating 4.7 out of 5 stars with 1981 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Pro case's excellent protection and secure fit for their Apple iPhones. Many appreciate its ease of use and the quality of the case material, along with the added grip it provides. However, some customers note that it is a bit bulky and lacks a built-in screen protector, and that wireless charging may be affected. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,981 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterly Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers my phone and protects is from the stupid stuff I do when out and about.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong material that gives you confidence! I’ve dropped my phone plenty of times and so far with no damage. I would always recommend Otter products for IPHONES. You won’t regret your purchase! Unless you drop it into the ocean.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Saved by OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox Defender case has saved my phone many times from falls of 10' or more to having my phone (with OtterBox case) run over by a fire truck... all without a scratch or any damage to my phone. This is my fifth phone all with OtterBox cases to protect them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Letterbox for 12 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best, low profile otter box case I've ever had. It fits the phone snugly and the buttons still work well

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this product. My husband has dropped his phone several times and so far no damage to the phone. It’s thinner then some of the bulkier phone protectors, but as effective and easier to get in and out of your pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality case. It is a little expensive, but I am happy with its quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Otterbox because of reviews and it has been great! I work at sanitizing for Covid and clean offices I’ve dropped this phone numerous times with absolutely no damage to my iPhone12 which is too expensive to play with. A great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case worked great. Even after the front piece broke it still kept my phone safe. I work in a factory with a ton of dust dirty and powder my phone was always clean.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protective but bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides all around protection. It is non-slippery to allow for a good solid grip. However, this will add significant bulk to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Good but Qi issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case with great protection. Lots of issues using wireless charging though

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Can always count on the defender for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Defender for iPhone 12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a couple of Apple iPhone 12's and for the first time, I didn't buy the additional insurance. I did this for two reasons - One is that I'm working from home and will not be traveling for the foreseeable future, and two, the insurance would cost more per month that the phone. I've always had great luck with Otterbox Defender cases, and the fact that these new cases are slightly smaller and lower profile is a bonus. My wife had dropped her last phone several times and the 'ol Otterbox kept the phone in great condition. Actually, the Otterbox case developed a small crack, and Otterbox replaced it - no questions asked. A good case is probably the cheapest insurance that you can buy!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter ox is still the best in my opinion. This case is no different. Best protection for my iPhone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Defender for life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. I was afraid of missing the front screen protector as I have been a long time Defender user, and I was pleasantly surprised to find that it was not needed and made a huge difference on screen clarity. Glass screen protector is a must!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Iphone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iphone case ever I would say. It kind of makes the iphone look bulky but once you have it you can stop worrying about any accidental falls or dropping of Iphone. I’m using the defender series for all my apple handheld products since 2018.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It Bounces

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in manufacturing around a lot of dust. This is the only case I trust to protect my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    iPhone protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protecting your iPhone. This model does not have a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox Defender has been my case of choice for several phones over the years. The new one on my iPhone 12 is slimmer and more compact comparatively, but seems to be as effective. It’s not as rubbery, so it slides into and out of my pocket more easily. The literature says that it is infused with silver to make it antimicrobial. There’s no visual evidence of that, but it sounds hopeful in these COVID-19 days. The glass cover that I added is also antimicrobial. My only small contention is that the Otterbox is black, the only color available at the time of purchase, and it’s hard to see on many surfaces. Now that it’s protected, I don’t want to leave it somewhere!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Well put together

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and dependable, even without a screen protector I don’t have to worry about any of the glass on the phone breaking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the otter box because it will keep my iPhone safer. When you pay a lot for a phone, it is well worth the money. Easy to put on your phone. Otter box had the best quality over the other cases in my opinion.

    I would recommend this to a friend