Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $27.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1981 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Series Pro case's excellent protection and secure fit for their Apple iPhones. Many appreciate its ease of use and the quality of the case material, along with the added grip it provides. However, some customers note that it is a bit bulky and lacks a built-in screen protector, and that wireless charging may be affected. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,981 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Best Case for Any Phone!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender is the best cases for any iPhone. I’ve had this model on all my my previous and now current iPhone 12. I will never buy a different cases to protect my phones. I have never had a repair or cracked screen! Thank you Otterbox!!!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Best Purchase Ever!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my last phone in an Otter Box Defender and it protected my phone since the I-Phone 7Plus came out. When I traded in my 7Plus for the I-Phone 12Pro, I got top dollar trade-in as it was in pristine condition when the Otter Box was removed! Well worth every penny I paid for the 7Plus and now the Otter Box for the 12Pro!!!! This particular Otter Box is easy to grip too!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Best Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third iPhone and third otter box. Highly recommended. This case keeps my iPhones protected from drops. My iPhone 6 and iPhone X still looks brand new after many drops. My iPhone 12 Pro has this case and it’s thinner than the previous version.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection with belt holster.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been getting otterbox pro defender cases for my last six phones. I need the holster and over the years I have dropped phones in parking lots, streets and hardwood floor with no damages. When I upgrade a phone this cover is my next purchase

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Save you phone!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Saved my fun from destruction. lol. I always get these cases and you should too.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Very good but not great.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as pliable or thick as previous editions, but it does a very good job. One thing missing in this version would be the plastic screen protection that was built in. In all honesty, I didn't use the provided screen protector as it had an unresponsive feel to it. The solution was to remove the screen protector and use a glass protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Thin, but still very secure.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had multiple defender cases over the years (my last iPhone was an X) this one is very thin. Surprisingly thin. I’ve accidentally dropped my phone a couple time (missed my pocket) and it hit the ground without a scratch. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Decent tank like case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case hate there is no built in screen protection, protects phone well.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent quality product!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usual Otterbox Quality! My wife is rough on phones, so whenever we upgrade, we purchase an Otterbox Defender before we leave the store. I just wish they were a little less expensive!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sting case but sleek design. Doesn’t add a lot of bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this OtterBox I’ve dropped my phone numerous times and has never broken cracked or been damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Otterbox Defender cases for years and they've always done a great job of protecting my phone. So far, so good with this case on the iPhone 12 Pro, but its only been a couple of weeks. Despite being the Defender case like I had on my XR, this case seems thinner and lighter. I'm hoping that doesn't relate to less protection than the older cases, but only time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. I just upgraded my iPhone and had to get another one of these cases. The last one protected my iPhone 6 for the last 5+ years. Never had a problem with the phone and knew this was the right call for my iPhone 12.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Can't Go Wrong

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using them for years. Always great protection if you're some who drops phones a lot. Keep in mind your screen is not covered by the case when purchasing though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I’m hooked on Otter Box protection.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used an OtterBox as the best protection and way clip/carry all my iPhones on my belt.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Holster

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the belt holster for my iPhone 11. Fits perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect what you love.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best protector for your iPhone phone. I tried many others but I'm not exist like this one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone cover

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Otterbox Defender when I had the iPhone xr and it worked great. So I had to get it again to protect my iPhone 12. Worth the price instead of having to buy phone insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    worth every penny

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased with iphone and screen protector. otter box has an amazing warranty and willing to help. i always go with outterbox. I'm always dropping my cellphone and this protects it every time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the Otterbox Defender series for several years and they have protected all of my iPhones flawlessly. The current model for 12 Pros is thinner than previous versions but hopefully offers the same outstanding protection.

    I would recommend this to a friend