Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1994 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,994 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Myotterboxphonecase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otter Box case. I love being confident in knowing I have good protection on my phone against unforeseen drops. I used the Otter Box case for my IPhone 7 it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone case

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these protective iPhone cases for several phones. Great protection!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Father’s Day Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and on sale. I love otter box products and was looking for a Father’s Day gift

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protection, better than knockoffs

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection. I’ve used otter box and life proof in the past. Usually they last at least a year in construction if I’m careful

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 12 Pro defender otterbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this defender series. It’s not bulky and it protects my phone all around very well. I’m always on the go. I have piece of mind that if I drop my phone it will survive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied with the Defender

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect and was easy to install. Not used to not having a screen on my defender but purchased the screen saver that wend with this. Satisfied so far and it’s been over a week.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    You can't go wrong with OtterBox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with OtterBox. The case gives you the confidence that you phone is protected. If you like a bulky case and the extra security, this is the one you want.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product met all expectations. The OtterBox Defender Series is the perfect protection for the iPhone 12.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and keep phones like new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I have been getting these forever...

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Otterbox case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do wear out cases with my lifestyle fast and after some time the thin plastic cover part always does break, but besides that it’s a great case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Well worth the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built, provides maximum protection for the iphone 12, well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    OtterBox defender

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the defender for my iPhones and like the clip and the protection it gives. This one didn’t give a screen protector so had to buy the glass shield but feel safe with it. This time only 3 colors/ black blue and plum? Last time I got a pattern. OtterBox could work on getting a wider assortment of selections not such a work look

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    It's an OtterBox, what more is there to say.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an OtterBox, so it is one of the best phone cases for a teenager who is very hard on his phone! Found is on sale at my local store.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great Phone Case for the money.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case, super durable and excellent drop protection. Some people may gripe that it doesn't include a screen protector, but it's not an issue for me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love this case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love OtterBox!! This is what I have used for years. I have dropped the phone, knocked it off tables, and spilled coffee on it and my phone has always been protected!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome protection for iPhone 12 pro and I know!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has saved my iPhone 12 Pro from getting destroyed on countless occasions! Well worth the money I assure you! Buy this thing now if you want good protection!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone Otterbox Defender

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this case on android phones and now on an IPhone and it has always done a great job protecting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well crafted

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is adorable, beautifully crafted protective cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Ideal case for max protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone case for an active lifestyle. I often work on carpentry projects, cars, etc. and this case covers all ports and buttons to help keep dirt and debris out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall the Best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these for years. Doesn’t come with screen protector but with the new phones probably doesn’t need one anyway. Comes with belt clip which is must have for me

    I would recommend this to a friend