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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1994 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,994 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty awesome case. I work outside and am constantly moving and dropping my phone. This case protects from falls and scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender iPhone case lives up to its name!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got an iPhone 12 Pro. I immediately searched out the matching Defender case for it. Why? I had a Defender case for my 6s phone for six years. Never any problems and it survived a drop or two. Glad to see OtterBox now includes the belt clip when you buy the case. Previously, they were sold separately. I like that the bottom port to charge is covered, but also flips out a bit easier now to charge. You really can't go wrong with a Defender case! Take every precaution you can to protect your iPhone investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for work in an outdoor job. I drop my phone a lot. Phone still looks new thanks to this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it protects the phone 100 percent and the clip is very durable

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender protective outer case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a excellent product to protect your I phone from damage

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always either had a otter box or life proof it protects your phone from any damage and in my opinion they are the best cases for your phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect your phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best otter box yet since it is a lot smaller in size but still protects like it’s predecessors before it. I would but y this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my phone and needed a new otter box. Was happy with the last one from three years ago and believe I will be equally so with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for expensive phone. Downfall is not compatiple with MagSafe Wireless Charger

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Military grade protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone covers area and I don’t use any other brand…these covers have saved my phones from several damaging drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong case. I am very happy with the protection. I still would recommend that you buy the Apple Care Protection just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter Box Cases rock!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and fits great! As all Otter Box products do. I get them for all of my phones and tablets

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had a OtterBox is for all my devices best protection around for phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fourth iPhone and fourth cover. These babies are tough. Never I had a broken screen or phone. But cover have been broken but saved my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Jim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter case is a must. If you are looking for the best protection for your phone you can rest assured this is the case you want and need

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Nice Case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice rugged case. Very robust. The price was appropriate for the quality of the product and the level of device protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case to protect the phone. Have owned several.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality protection for my phone Great price and looks good

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Before I Upgrade My Phone, I Buy the Otterbox. :-)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every iPhone I've ever had was protected by an Otterbox case. I love the rugged, dependable - and yet stylish - protection. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender lives up to its name

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides strong protection for the the phones front glass and back case and the touch sensitivity of the glass does not seem to be affected. The holster with belt clip is low profile and can be worn vertically or horizontally, as well as having rounded edges so as not to snag on clothes. Case can be used without holster, still providing excellent screen and phone body protection, rubberized buttons on case work well with phone controls, case provides sufficient dust and moisture protection. Case is NOT waterproof

    I would recommend this to a friend