Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,007 reviews
Pros mentioned:
Grip
Rated 5 out of 5 stars
iPhone case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sleek design not too heavy and easy to grip ! Would recommend it
This reviewer received promo considerations or sweepstakes entry for writing a review.
The only way for an I-phone to survive when dropped from hand and fallen on hard tile floor or concrete surfaces.
Third OtterBox Defender Pro have purchased for 3 different generations of I-phones.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used otter box protectors since by company started issuing iphones as far back as iphone 5. Altough they do not include a screen protector, the phones have never suffered damage due to the case failing. The front edge of the case is far forward enough that the screens have not suffered damage after numerous drops on job sites.
No issues with wireless charging through case.
We're sorry to hear about your disappointment with that Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best, OtterBox Customer Service Team
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Protects Phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just what I was looking for. Was simple to install phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very satisfied with the quality of the
Otter box. I had this product on my other phone and was very pleased, that is why I chose to purchase it again. The staff was very helpful.