Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,007 reviews
Rated 5 out of 5 stars
Good iPhone case
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great, sturdy case for the iPhone. If something gets on the back it cleans off well. It’s a little harder to clean on the side due to the design indentions, but not a deal breaker. So far pleased with this purchase and the quality of this product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
OtterBox always has the best cases, but this one stands out to me since it seems to be much smaller and skinnier. The one issue in the past were that the phone cases were so big and bulky, but this one is much better and fits in the pocket a lot easier.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It helps that Best Buy often has these products on sale. This OtterBox case is slimmer than the past ones I’ve used for my iPhone’s which I love. It doesn’t have it’s own screen protector which is a plus in this case since they are notoriously hard to clean. It’s design allows for other screen protectors.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I always get Otterbox cases, the plastic part around the charger always gives out and starts tearing after about 2 to 2 1/2 years, but by that time I'm ready for a new phone anyway.
I trust that it will be no different for my iPhone 12, thanks Otterbox for not making me have to deal with a cracked phone.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wasn't really pleased with the look and color, but had to buy a case for my phone and this is the only one Best Buy had of this caliber. This model is very safe and I do recommend it; however, be prepared to pay another $25 for the screen. This case does NOT come with a screen, which is a disappointment.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Tr
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The clip need to be better; overall is a good protection for your phone. The price is high tho $59.99.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case is real solid. Wireless charging compatible. Only bit of a downside is the holster itself if you use it. Those 2 little teeth that clips the phone in place of the holster broke after about a week and a half of use. Luckily my local retailer was awesome in helping me exchange the holster
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've always gone with OtterBox Defender Series and with this one, it's so streamlined that it doesn't feel clunky in any way. Not that I ever minded that in the past, but I'm pleasantly surprised at how minimal the case is, yet no sacrifice on durability.