Customer Ratings & Reviews
- Model:
- 77-66215
- SKU:
- 6422361
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
Mr. Benjamin
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We need to protect our son new phone and purchased it product. We are pleased.
I would recommend this to a friend- Pros mentioned:Protection
Great Protection
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provide great protection and still allows access to key phone buttons.
I would recommend this to a friend - Pros mentioned:Protection
case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good case happy with it would be better with screen saver but it really protects the phone from a drop
I would recommend this to a friend - Cons mentioned:Bulk
Cover for iphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its sturdy a bit bulky though but i like it. The way i look at it insurance for those expensive iphone
I would recommend this to a friend - Pros mentioned:Case quality
good one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This iPhone 12 case is really good, just have a little trouble to put it on, other than that I like it.
I would recommend this to a friend - Cons mentioned:Screen protector
Ellie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is very happy with his case. He misses that the screen protector is not build in anymore
I would recommend this to a friend Best Protection Out There
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best case ever and the only type of case I've ever used for any of my older iphones. I drop my phone a lot on accident and this keeps everything perfect. Would recommend getting a screen protector for this one though since they are no longer included as part of the case.
I would recommend this to a friendOtter box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Friendly and helpful and knowledgeable. They also helped me put the cover on.
I would recommend this to a friend- Pros mentioned:Ease of use, Protection
Great phone case!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case! Some people say it is bulky but I don’t think so. It gives the phone great protection and is easy to hold.
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case was for my husband’s phone . No complaints from him so that tells you it’s a great case .
I would recommend this to a friend Buy it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case has lasted me 2 years, and protected my phone!
I would recommend this to a friendphone cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY nice product sleek sheek classy look and feel love it
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Price
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit it purpose over priced for a product that secure and protect
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Pros mentioned:Ease of use, Protection
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case. Is very sturdy and phone is well protected. Phone still easy to use. I like the tab on the bottom which closes to keep dust out of charging connection.
I would recommend this to a friend Otter rocks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m digging this product it has helped me out especially since I suffer from epilepsy. I wish I had purchased this product when I picked up the phone from Best Buy
I would recommend this to a friendNo OtterBox? No iPhone unbox.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my employer requires an iPhone swap, I don’t take the new phone out of its box until I have an OtterBox Defender ready to hold it. And the 3-year old phone that’s being replaced goes back to HQ looking like new, every time.
I would recommend this to a friendOtter Box Protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe the Otter box helps protect my I Phone . It’s great protection for people that work in harsh environments . I’ve been using this product for several years and I do recommend it to my friends.
I would recommend this to a friendVery satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits well. Its very durable for my uncle who drops it frequently & its cleans well. This is the 3rd time i have purchased an otterbox cover for all of my iphones
I would recommend this to a friend- Cons mentioned:Screen protector
Good but no plastic screen protector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is sturdy and rugged but does not come with the plastic screen protector that the previous otter box defender series do. I do not like the idea of glueing a glass screen on my $1,000 iPhone. I will be looking for a different case once this one wears out.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're so sorry you're feeling as though this Defender Series Pro case is missing something. We decided to forego the built-in screen protector to allow direct, clear-cut access to your Galaxy's new curved screen technology. We understand how this could feel more vulnerable, but we assure you this case still went through extensive testing to ensure it will provide some of the best protection available, and we trust it will prove itself time and time again. If you're still unsure, please give us a call at (855) 688-7269 and we'd be happy to boost your confidence!
Best,
obcst
- Pros mentioned:Case quality
Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case for work and dust or outside activities
I would recommend this to a friend