Customer Ratings & Reviews
- Model:
- 77-66215
- SKU:
- 6422361
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the solid protection offered by the Defender Series Pro for Apple® iPhone® 12 and iPhone 12 Pro, as well as its overall quality and secure grip. Many find that the case fits easily in their pocket and appreciate its ease of use. However, some customers have noted that the case can be a bit bulky and have experienced some trouble with wireless charging, while others have expressed disappointment with the absence of a built-in screen protector.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Screen protector
Good but no plastic screen protector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is sturdy and rugged but does not come with the plastic screen protector that the previous otter box defender series do. I do not like the idea of glueing a glass screen on my $1,000 iPhone. I will be looking for a different case once this one wears out.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're so sorry you're feeling as though this Defender Series Pro case is missing something. We decided to forego the built-in screen protector to allow direct, clear-cut access to your Galaxy's new curved screen technology. We understand how this could feel more vulnerable, but we assure you this case still went through extensive testing to ensure it will provide some of the best protection available, and we trust it will prove itself time and time again. If you're still unsure, please give us a call at (855) 688-7269 and we'd be happy to boost your confidence!
Best,
obcst
No OtterBox? No iPhone unbox.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When my employer requires an iPhone swap, I don’t take the new phone out of its box until I have an OtterBox Defender ready to hold it. And the 3-year old phone that’s being replaced goes back to HQ looking like new, every time.
I would recommend this to a friendOtter Box Protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe the Otter box helps protect my I Phone . It’s great protection for people that work in harsh environments . I’ve been using this product for several years and I do recommend it to my friends.
I would recommend this to a friend- Pros mentioned:Protection
100+ drops and still going strong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being clumsy with my cell phone the otterbox cases have always held up to my fumbles.
I would recommend this to a friend Otter iPhone 12 heavy duty case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy. Will last longer than the phone. Heavy but military grade.
I would recommend this to a friendTough. Great case but no MagSafe
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case. It is a little thicker than most. I want to switching the shower for the other box that has a MagSafe I fell because I felt like this defender pro did not have the max safe and I will be lacking use of the mag safe features later on.
I would recommend this to a friend- Pros mentioned:Protection
convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.been using for about a month … works best for those who work outside
I would recommend this to a friend - Pros mentioned:Case quality
Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case for work and dust or outside activities
I would recommend this to a friend - Cons mentioned:Wireless charging
No wireless charging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want a case with a belt clip for the versed of use. I had a Platinum on my old phone that was good. This Otterbox Defender is sturdy feels good in the hand. It has one big problem NO wireless charging. I tried 3 different chargers nope. How is that possible?
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with Qi charging in your Defender Series Pro! We appreciate your feedback, and we'll be sure to let our engineers hear your thoughts! While that case is compatible with wireless charging, we've found that some chargers tend to work better than others, so you may find that a different charger suits you best. Keep in mind, our cases will work best alongside OtterBox charging options. If you run into any other issues with your OtterBox, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Otter rocks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m digging this product it has helped me out especially since I suffer from epilepsy. I wish I had purchased this product when I picked up the phone from Best Buy
I would recommend this to a friendDEFENDER PRO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its an Otterbox Defender PRO, what else is there to say. Its the usual expected tough case that doesn't disappoint. This year the seemed to have slimmed it down more which is a huge plus. Easily able to hold and use with one hand still even with the case.
I would recommend this to a friendVery satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits well. Its very durable for my uncle who drops it frequently & its cleans well. This is the 3rd time i have purchased an otterbox cover for all of my iphones
I would recommend this to a friendOtterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Exactly what my husband needed to protect his phone while working construction.
I would recommend this to a friendHeavy duty protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little tricky to put on and off but it’s a very heavy duty case
I would recommend this to a friendOtterBox for iPhones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had used otterBox for all my iPhone. My phone sometimes falls and I know that is protected. I have not any phone cracked because of these boxes I got the best price at Best Buy. The deliver was free and fast. I love Best Buy services and value
I would recommend this to a friend- Pros mentioned:Protection
Otterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a rugged case this is one of the best. Protects your phone very well.
I would recommend this to a friend Otter Box iPhone 12 case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that it’s thin, protective & not bulky like the case was on my iPhone 7+ before I upgraded to the iPhone 12. The texture on this case is way better too as my old one had that rubbery feel to it. This one just looks & feels clean.
I would recommend this to a friendBraintree Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is one of apples best. The Braintree Best Buy is my favorite store and I share my time between NJ snd the south shore. It does not matter what department you deal with the Braintree staff are always courteous snd outstanding!
I would recommend this to a friendVery Durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable! It really protects my phone and makes it feel a lot more durable. The only downside is that you have to open a small flap to plug in your charger, but that's only when you need to charge it and it's worth it for the protection.
I would recommend this to a friendOtter box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Friendly and helpful and knowledgeable. They also helped me put the cover on.
I would recommend this to a friend